224,505+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to get the claim approved
Very easy to get the claim approved
Insurer: Figo
By: Joyce
I am pleased with my coverage for my…
I am pleased with my coverage for my dog Benni. He got sick and this ins. paid all benefits for him, but now I see all my pets insured with SPOT are having their rates raised by quite a lot upon renewal. Some ins. I haven't even used. Very disappointed and I'm looking for replacement ins.
Insurer: Spot
By: CusMary Baker-Lauderdaletomer
Always great service
Always great service. Friendly, knowledgeable staff. A pleasure to do business with.
Insurer: Embrace
By: Harvey Miller
With you to the end
I adopted a senior dog when he was 9 and ended up switching insurance to Embrace early on because their rate was super competitive. That choice came with a bunch of other perks. The submission process was simple. The reimbursement criteria was clear. Any staff I dealt with were super helpful. The last 2.5 years of my dog's life were a lot, medically speaking. He beat lymphoma and lived a really long time with kidney disease (with a bladder stone removal surgery in the middle!) And because I had this insurance, I never had to make a decision where money was a factor in whether I could help my dog continue his fight to keep living. My only criticism is that their app and upload technology have become increasingly difficult to work with. I can't even use the app to submit a claim without it crashing. I would strongly encourage them to allocate some resources to improving this essential piece of their infrastructure.
Insurer: Embrace
By: Marie G.
Best Customer Service, Ever
Most insurance is the same, similar costs and similar coverage. What makes a provider stand out is how they treat you. If you call Embrace you will speak to a person within minutes and they will be kind and helpful. When you make a claim you'll get a response within days and the payment then or soon after. Some other place may have a slightly cheaper rate but no where else has this level of customer service!
Insurer: Embrace
By: Mitch
The insurance is okay
The insurance is okay. Verify you have the correct zip code with them. Mine went unverified for a year and I called to quote adding another dog and because my zip code was wrong my rate went up $16 per month.
Insurer: Embrace
By: Colton Malone
I am very happy with this insurance.
I am very happy with this insurance. They respond quickly the claim are processed very timely.
Insurer: Spot
By: Judy T
Fast customer service and claim reimbursements
Customer service is quick to answer calls, very polite. Process claims quickly for reimbursement.
Insurer: Embrace
By: Nick Hartley