224,505+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,505 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,990 reviews

4.9
Healthy Paws

11,388 reviews

4.9
Fetch

5,948 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,370 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 14, 2024

Called to cancel, read below…

Embrace never covered (nearly) any of my claims and I spent $1,000/year and then had to get up to my minimum and I submitted lots & lots of receipts. Beware of them for all of the people who are looking for insurance for their pets.

Insurer: Embrace

By: Alexandra K Kourides

Verified October 14, 2024

We saved a lot of money using the…

We saved a lot of money using the insurance. We are always paid very quickly after submitting a claim.

Insurer: Spot

By: Shirley Harkey

October 14, 2024

User friendly site.

User friendly site.

Insurer: Embrace

By: MBF of Spearfish, SD

October 14, 2024

They really don't cover much and the…

They really don't cover much and the deductible is high, and they did not apply ANYTHING from my last vet visit to my deductible, no explanation. The claim process is relatively easy and the phone reps are nice and helpful, but for every single claim they want the SOAP notes from the vet. I've never had to do this with other pet insurance companies.

Insurer: ASPCA

By: K.B.

October 14, 2024

Very Good Customer Service.

The customer service is exceptional. Rachael made it so easy for me to add another dog to my account. I am very happy with the insurance.

Insurer: Embrace

By: Barbara

October 14, 2024

I’ve never used pet insurance before

I’ve never used pet insurance before. I was unsure which company would be reliable. Pets Best was recommended to me by a trusted coworker. I couldn’t be more pleased! The claims are very easy to place and my reimbursements are automatically deposited into my bank account. They cover exactly what they say they cover. No tricks! The website is very easy to use, and you can always call if you need some individual help. Thank you PetsBest!

Insurer: Pets Best

By: S. Moore

Verified October 14, 2024

I can't say enough positive things…

I can't say enough positive things about my customer service experience. When I called months later to enroll a second dog, the salesperson (Carmen was her name) remembered every detail about our first pet and was so thoughtful and kind. Wonderful company!

Insurer: Prudent Pet

By: Laura Kelly

Verified October 14, 2024

The ease of submitting a claim and how…

The ease of submitting a claim and how quickly I received reimbursement.

Insurer: Spot

By: Froggy’s “mom”

October 14, 2024

Scam Pets Best really isn’t

Backtrack a couple years. My dog got a hematoma surgery. Then Applied Pets best got denied for this claim cause the incident happened before. Ok understood I get it. Fast track today he went in cause his ear had yeast and has bad allergies. We got denied again because the issue was from before? How so? I was paying for 2 years and this was developing months ago. They’ll find any excuse to deny you. Going to appeal but likely be cancelling today.

Insurer: Pets Best

By: Christian

Useful
October 14, 2024

Ease of use

I at first was nervous about the process of doing this claim. however, after reviewing metlife site and discussing with a person, I proceeded forward. The process was pretty straight forward and easy to follow. make sure to have a scan copy or pic of your service. Make sure it was clear, and it has all the needed information. I have done all of this and that made it a easy process. I would recommend using Metlife insurance because they coverage isn't confusing and the claim process was easy to understand.

Insurer: MetLife

By: Clarice

Useful

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