224,505+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Called to cancel, read below…
Embrace never covered (nearly) any of my claims and I spent $1,000/year and then had to get up to my minimum and I submitted lots & lots of receipts. Beware of them for all of the people who are looking for insurance for their pets.
Insurer: Embrace
By: Alexandra K Kourides
We saved a lot of money using the…
We saved a lot of money using the insurance. We are always paid very quickly after submitting a claim.
Insurer: Spot
By: Shirley Harkey
They really don't cover much and the…
They really don't cover much and the deductible is high, and they did not apply ANYTHING from my last vet visit to my deductible, no explanation. The claim process is relatively easy and the phone reps are nice and helpful, but for every single claim they want the SOAP notes from the vet. I've never had to do this with other pet insurance companies.
Insurer: ASPCA
By: K.B.
Very Good Customer Service.
The customer service is exceptional. Rachael made it so easy for me to add another dog to my account. I am very happy with the insurance.
Insurer: Embrace
By: Barbara
I’ve never used pet insurance before
I’ve never used pet insurance before. I was unsure which company would be reliable. Pets Best was recommended to me by a trusted coworker. I couldn’t be more pleased! The claims are very easy to place and my reimbursements are automatically deposited into my bank account. They cover exactly what they say they cover. No tricks! The website is very easy to use, and you can always call if you need some individual help. Thank you PetsBest!
Insurer: Pets Best
By: S. Moore
I can't say enough positive things…
I can't say enough positive things about my customer service experience. When I called months later to enroll a second dog, the salesperson (Carmen was her name) remembered every detail about our first pet and was so thoughtful and kind. Wonderful company!
Insurer: Prudent Pet
By: Laura Kelly
The ease of submitting a claim and how…
The ease of submitting a claim and how quickly I received reimbursement.
Insurer: Spot
By: Froggy’s “mom”
Scam Pets Best really isn’t
Backtrack a couple years. My dog got a hematoma surgery. Then Applied Pets best got denied for this claim cause the incident happened before. Ok understood I get it. Fast track today he went in cause his ear had yeast and has bad allergies. We got denied again because the issue was from before? How so? I was paying for 2 years and this was developing months ago. They’ll find any excuse to deny you. Going to appeal but likely be cancelling today.
Insurer: Pets Best
By: Christian
Ease of use
I at first was nervous about the process of doing this claim. however, after reviewing metlife site and discussing with a person, I proceeded forward. The process was pretty straight forward and easy to follow. make sure to have a scan copy or pic of your service. Make sure it was clear, and it has all the needed information. I have done all of this and that made it a easy process. I would recommend using Metlife insurance because they coverage isn't confusing and the claim process was easy to understand.
Insurer: MetLife
By: Clarice