217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very very slow in processing claims.
Very very slow in processing claims. Our dog is purebred, AKC registered. No health issues whatsoever, yet was rehomed to us with no medical records that could be obtained. Our vet has said he is in perfect health. We had this baby for a year now, yet even for a wellness check it is the same garbage. They want two years records. Been insured now for a year with them too. Take the money and deny claims is their game.
Insurer: ASPCA
By: Scientific Frontline
Panda and Maui
"Pet's Best has been a true partner. I rescued Panda from a shelter when she was 6 weeks old and bought Pet's Best right after for both of our dogs. Panda has lots of energy and loved her ball more than anything so we played a lot of ball. Maui was older and only has 3 legs so I anticipated he would need some ongoing care which is why I looked for insurance to begin with. Turns out Panda was the special girl in our family. We found out she has only one working kidney after a bout of acute colitis - she has a super sensitive stomach and gets stressed out easily. When we went in for an annual check on kidney function she had been sitting weird and I asked them to take a look and seemed to have trouble getting up and laying down. She was diagnosed with bilateral CCL tears which would require surgery so needless to say - LOTS OF CLAIM EXPERIENCE and Pet's Best has done an amazing job of processing claims timely and paying as expected. I really don't know what I would have done without coverage for Panda and Maui. We will continue to be loyal customers. "
A very good experience—and I'm happy.
A very good experience—and I'm happy.
Insurer: Pumpkin
By: Rosa
Pets Best reduces your invoice amounts without consent
The line item amounts on my EOB did not match my actual veterinary invoice. Pets Best reduced 4 items by a total of $130 without my consent or explanation. Please process claims based on the actual invoice amounts as stated in your own policy terms. I have already filed complaints with the California Department of Insurance (CDI) and the Better Business Bureau (BBB) regarding this matter.
Insurer: Pets Best
By: Aria
Easy, Fast, and Stress-Free Claims with Pets Best
Pets Best makes it really easy to submit claims. I usually complete the process right from my phone while I'm checking out at the vet, which saves me a lot of time. The app is very user-friendly and straightforward, so I don't have to worry about complicated steps or paperwork. Overall, it's a quick and convenient experience that makes handling claims stress-free.
Insurer: Pets Best
Veterinarian: Westside Animal Clinic, A Thrive Pet Healthcare Partner
By: Caitlin
Very professional and look at the claim…
Very professional and look at the claim very fast and receive payment within 2 days .
Insurer: Pumpkin
By: Zahra dohan
Stuck with the complete bill for a bite…
Stuck with the complete bill for a bite wound. And they charged me an extra $50 under their “free 30 day trail” don’t go with them they just want your money and $250-$400 a month for coverage when they won’t drop one dime is ridiculous!!!
Insurer: Trupanion
By: Liz Smith
Do not waste your money on this sham
Do not waste your money on this sham! I have made two claims that have been denied for coverage. Now they are telling me any time my dog has the same issue it will never be covered. I paid for a year but will definitely not renew. This was not a pre existing condition as they try to claim. My dog was diagnosed with a problem in March, and I enrolled in the policy in January. You do the math.
Insurer: Spot
By: customer
Exactly experience affordable coverage…
Exactly experience affordable coverage easy to access and review
Insurer: Nationwide
By: Monica Cottrell