223,014+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,014 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to understand
Easy to understand - deductible to coverage policy limit seemed fair.
Insurer: MetLife
By: Chelsea Chaput
I’ve been pleased with every experience…
I’ve been pleased with every experience with Nationwide, with the exception of the AI call assistant. When trying to get help, it is very unhelpful if you don’t have a current policy and want to talk to someone.
Insurer: Nationwide
By: customer
Pets Best always reviews my claims…
Pets Best always reviews my claims quickly and evaluates them fairly. I've never had to have a long back and forth over a valid claim. App and website are easy to submit claims. Highly recommend!
Insurer: Pets Best
By: Nicholas
You’ve raised my rate EVERY year and…
You’ve raised my rate EVERY year and say it’s “keeping with rising vet costs.” My vet bills haven’t changed at all. The only cost that rises is my pet insurance. It’s a little ridiculous. For what I’m paying I shouldn’t have to pay for the amount of stuff I still wind up paying for.
Insurer: Trupanion
By: Trainer Dad
My experience with FETCH was amazing
My experience with FETCH was amazing ! All 3 reps were very kind and very helpful ! -- Megan, Justin & Katelyn ! Thank you all for your kindness. !!! :) Happy 4th. Darlene
Insurer: Fetch
By: Darlene Gambucci
Aileen Is the Reason I Chose Fetch
I had an absolutely outstanding experience with Fetch Pet Insurance, thanks to Aileen! From the very beginning, she was incredibly warm, professional, and patient. I had a lot of questions, and she took the time to answer every single one with clear, detailed explanations, making sure I fully understood my options without ever making me feel rushed. Aileen helped me find the perfect plan for my kittens and made what could have been a confusing process feel simple and stress-free. Her knowledge, kindness, and genuine willingness to help really stood out. It's rare to find customer service this exceptional. She truly made me feel confident in choosing Fetch as my pet insurance provider. If every representative is like Aileen, Fetch is doing something right! I would 100% recommend both Aileen and Fetch Pet Insurance to anyone looking for pet insurance. Top-notch customer service, outstanding professionalism, and one of the warmest, most pleasant customer service experiences I've ever had.
Insurer: Fetch Canada
By: Emran Olaby
Easy to file claim online
Easy to file claim online. Quick processing of refund from Spot
Insurer: Spot
By: Madeline
Ease of use
Your website was easy to use and determine which policy was best for my girl
Insurer: Prudent Pet
By: Donna Conner
The WORST
The WORST. When you are paying hefty premiums for months and file a $300 claim with zero response or action, you know it’s a scam. We went to Spot and they have been stellar. I cannot stress enough to please do your research and, by all means, stay away from Embrace. The only thing they ‘embrace’ is your monthly premium. They love your money but refuse to pay for a simple claim. They are a fraud.
Insurer: Embrace
By: E&JMelian