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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Customer Service!
Alex was very helpful and patient
Insurer: Nationwide
By: customer
Coverage of insurance
Hopefully it’s helpful
Insurer: MetLife
By: Alani Johnson
Great support staff and customer…
Great support staff and customer service - were super helpful, and processed my claims fast. Definitely would recommend.
Insurer: Spot
By: Chris
Outstanding representative
The representative was kind, knowledgeable and compassionate.... Aileen. I am happy with the initial service received where she explained whatever question I had regarding my initial enrollment for my 2 furbabies. Thank you.
Insurer: Fetch
By: Lucy DAmbrosio
I was denied coverage for a qualified…
I was denied coverage for a qualified expense that I incurred this benefit year. MetPet said that the submission would be untimely as it fell outside of their plan time frame. It was an honest error due to my vet bill first listing a service charge that is not covered followed by two that are covered, a wellness check and and an Rx medication. I don’t understand why MetPet “timed me out” since the service occurred during the current plan year. This has soured me to an otherwise good experience with MetPet.
Insurer: MetLife
By: Giftly Customer
Incredible Impressed
I am so impressed with how fast the claims are processed & paid out. A very easy process & it's also easy to access customer service.
Insurer: Spot
By: Jody Strickland
I feel the plan works for me and my…
I feel the plan works for me and my dog. Fast response from customer service. No issues
Insurer: Pumpkin
By: Maria Alvear
Good insurance options
Quick easy sign up.I liked that you offered different insurance options.
Insurer: MetLife
By: David Pedroza
So far all the vet visits for both my…
So far all the vet visits for both my precious baby boy cats have been approved with no issues. Love it!
Insurer: MetLife
By: Derek B
Very easy process and affordable
Very easy process and affordable
Insurer: Nationwide
By: Chris B