210,050+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best claims experience
I was prepared with an itemized statement and that really helped the claim go smoothly. I'm so glad I had insurance and no one plans to use it but they really came through. I had an emergency situation with my cat and definitely wasn't planning on that kind of bill either. The decision came through faster than expected and the payout did too. I definitely plan on recommending Pets Best to others
Puppy’s First Appointment
My puppy who is now 15 weeks old, went in for her first appointment to get her vaccines and a check up when she was 12 weeks old! It was a decent chunk out of my pocket and as a part time employee I knew insurance would be necessary in raising her so I could always ensure she'd receive the best care possible. She got everything she needed and it came up a little under $300. I got a little over $200 back and it really helped as I sometimes struggle to keep up on bills when such large expenses come up. It did take a few weeks for my claim to be processed and to receive my reimbursement but that's the only downside I've found so far. I think customer satisfaction would be much higher if Pets Best found a way to speed up the processing time significantly, without increasing the amount of claims denied like many other pet insurance companies have managed to do. Other than that, filing my claim was easy and for the time being, I have not had any issues with the company cutting too many corners to avoid helping me and my pup out to the extent that my policy requires. I hope that I continue to have good experiences with Pets Best but I also hope that the processing time of claims will decrease over time whilst maintaining the same standard!
Insurer: Pets Best
By: Vivica
Excellent
Pets Best had a lot of significant website issues..last year making using their service very difficult. But they appear to have worked it out and now it works great and their services back to being 100%. They are not super fast to pay claims but that works fine for us. Love PB
Insurer: Pets Best
By: Drew
Fast and easy reimbursements
It was so easy to submit a claim and the reimbursement is so fast! Love Metlife Pet Insurance!
Insurer: MetLife
By: Christina A.
Just wanna make sure I have paint…
Just wanna make sure I have paint insurance for my dog
Insurer: MetLife
By: Abel Salinasjr
Great to have 80% coverage
Great to have 80% coverage, minus exams. Really saved me a lot of $$$’s. And piece of mind that I can afford to get all the diagnostic tests my little guy needed.
Insurer: Healthy Paws
By: Kiki’s Mom
It was so easy to sign up.
It was so easy to sign up.
Insurer: MetLife
By: Anthony Atencio
awesome experience
I submitted my claim and received the reimbursement the same day. Such an easy process.
Insurer: Pumpkin
By: Makellah
Easy and good explanation of coverages
Easy and good explanation of coverages
Insurer: MetLife
By: LaTonya Lewis