223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They overcharged me me two months in a…
They overcharged me me two months in a row. I had to continuously call and I was not compensated for the inconvenience. The rates also go up even if you don’t use the policy. I did not say I wasn’t refunded. However, I said I was not compensated after being on hold for almost a hour. The manager did nothing to ensure they appreciate customer service. This was a billing error on the companies behalf. What was given to me for the time that I wasted out of my day to correct service that I pay my hard earned money to? Yall have policies and deductibles that will always be followed when it’s time to use what we pay into for months. I deserve to be compensated for the inconvenience caused because of negligence. It was not my fault I was overcharged.
Insurer: Embrace
By: Dajah Benton
Slow reimbursed. Very slow review
I submitted a claim on 10/21 and here it is, 11/3, and it’s still in review. Nothing big. Just a wellness exam, shots, etc. the doctor gave me cream for my dogs skin irritation. Nothing else. It takes a long time to get reimbursed.
Insurer: Embrace
By: Phyllis Tozzi
Why did I wait so long?!
I've always had dogs (and cats!) and I've never had pet insurance. Big mistake: pet insurance is REALLY helpful, and I couldn't be happier with Embrace.
Insurer: Embrace
By: Richard
We’ve had Embrace for years
We’ve had Embrace for years, Embrace is the best. Always great service and fast refunds.
Insurer: Embrace
By: Danielle Haussmann
Easy to use the website -
Easy to use the website -
Insurer: Embrace
By: Sandrine Schultz
Wow where to start
Wow where to start, you made it so easy and stress free. Being disabled it is so hard to run around and take pictures, measure out everything, it’s exhausting. Sonnet was done online it was amazingly easy. I kept wondering if I had insurance! I was so stunned and shocked by how it went so smoothly. Thank you Heather
Insurer: Sonnet
By: Heather Bauer
Buyer Beware
BUYER BEWARE! Fetch pays claims fast, but they more than doubled my premium ($74 to $166) and I didn't realize (my fault for not noticing it on my credit card statement) for six months. They said they emailed a notice (I never saw it and I checked, even spam). Could not switch bc pet now has 'existing condition' that Fetch covers, so negotiated lesser coverage w Fetch for previous rate. That said, I'm OK w current Fetch coverage but still smarting from handling of premium hike and lost $$. If I had to do it again, I would NOT get Fetch.
Insurer: Fetch
By: customer
Great!
This has been the first time that I submitted a claim from a pet insurance and it has been good. Thank you.
Insurer: Fetch
By: Ganda
I was greatly pleased over the…
I was greatly pleased over the processing of my pup's claim. Quick and easy, I'm a fan for sure!
Insurer: Fetch
By: Rosalyn Blakely