223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very good Customer Service team
Very good Customer Service team. Easy to talk and good communication skills.
Insurer: Sonnet
By: Muhammad Ali
Embrace has been terrific
Embrace has been terrific. From representatives I spoke to and the customer service, the company could teach others how to provide excellent service. Thank you Embrace. Our pet is well cared for.
Insurer: Embrace
By: Steve Fisher
Money an issue? Work with customer service for an acceptable outcome.
I called to cancel my policy for economic reasons. Devon explained some options that made sense. As a result, I am still a customer with pet coverage that is affordable.
Insurer: Embrace
By: Edward DiDonna
I had a wonderful experience working…
I had a wonderful experience working with Joshua Salvador He was incredibly patient and took the time to explain every detail about the policy for Flash and Luna. He answered all of my questions thoroughly, and his kind, understanding approach made the process so much easier. I felt truly valued as a customer. Thank you for such excellent service.
Insurer: Fetch Canada
By: Shah_herat
Great experience
We are very thankful for having Embrace pet insurance for our Dog Mylo. We had 2 of our other dogs tear their CCL and didn't have insurance. He now has cancer and this policy has been a life saver to help us afford his care. My only complaint is the automatic responses when there is an issue with the claims, its generic and doesn't give correct info for what is needed. I kept getting emails saying it wasn't legible when in fact the totals didn't add up. Would be nice to get correct info.
Insurer: Embrace
By: Susan RC
Read the one star reviews
Read the one star reviews as you will see the same pattern. They are all based on the same reasons and rationales. There is nothing covered, there is always a loophole or an excuse to deny coverage. I have cancelled my policy.
Insurer: Fetch Canada
By: Unhappy client
Great customer service
Very friendly, knowledgeable and suggested other options to help take care of my dog.
Insurer: Prudent Pet
By: theresasharkeycomcast.net
They understand our needs to help with…
They understand our needs to help with Breck’s health.
Insurer: Embrace
By: MARIALUZ
Easiest insurance I've ever had!
Quick answers to any questions. Easy claims process, processed almost immediately
Insurer: Embrace
By: Gretchen Morgan
Best phone call customer service I have…
Best phone call customer service I have ever used.
Insurer: Prudent Pet
By: tzjslyxcs