154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,229 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 31, 2025

Healthy Paws was incredible!

Healthy Paws was incredible in helping with Ally's treatment. I was hesitant in opting for TTA surgery after trying several conservative steps (rest, NSAIDs, and a brace) but ultimately it was necessary. Healthy Paws covered a huge portion of the surgery and checked in to make sure Ally was doing well. I can't say enough great things about their support!

Insurer: Healthy Paws

By: Susan Dunn

Verified October 31, 2025

The coverage is great, but claim order and customer service need work.

I love the coverage, and generally I love having met life however the way claims are completed, the order in which things are done, and the absolute monstrosity I ran into a month or so ago when attempting to rectify an issue that happened on MetLife’s end from how it was explained to me, was extremely frustrating and if it continues I will consider another company.

Insurer: MetLife

By: customer

Verified October 31, 2025

Great, first time experience

The girl that helped me fill out the claim form was so helpful and patient. I expected the claim to be denied, but was so surprised when it went through so quickly. in the beginning I was skeptical about getting my dog health insurance but now I’m glad that I did.

Insurer: Spot

By: Josh Blatchford

Verified October 31, 2025

Easy to purchase

Easy to purchase

Insurer: MetLife

By: Marty McAuliffe

Verified October 31, 2025

Such an easy process

Such an easy process, makes me feel relieved to not have to worry about this part.

Insurer: MetLife

By: Dori

October 31, 2025

Amanda is the best

When I originally spoke with Amanda about insurance for my dog I knew Fetch pet insurance was right for me.She was so helpful and answered any questions I had and made me feel totally comfortable choosing Fetch.She is the best and a real asset for your company. I didn’t feel the need to call any other providers for information after speaking with her.Thank You Amanda!

Insurer: Fetch

By: Dorothy Erli

Verified October 31, 2025

We have had MetLife pet life insurance for our two Doodles

We have had MetLife pet insurance for our two doodles for the last three years. One of our doodles, Harley, is getting up there in age (arent’t we all?) and has had more vet visits than we or he would have liked. There are two pieces of really great news: (1) Harley is almost 15 1/2 years old and is doing great; and (2) MetLife pet insurance has been amazing, including phenomenal customer service. We very much appreciate it . . . and so does Harley.

Insurer: MetLife

By: AMS

Verified October 31, 2025

Easy claims submission

Easy claims submission, prompt reimbursement

Insurer: MetLife

By: customer

Verified October 31, 2025

There is such a burden

There is such a burden! Time limits, SOPs, etc. My vet is very slow to finish charting and SOPs, so it’s a challenge for me to get things in on time. Then the requests for information is ridiculous. For example, I submitted the order for her monthly flea/tick/heartworm prescription and her eyedrops. I used the vet pharmacy and the paperwork showed that but I still received requests for more information. Ridiculous and burdensome at a time such as this. Also, the app is finicky and glitchy and not really that user friendly but you don’t miss a beat trying to sell me something.

Insurer: MetLife

By: Jaretta

October 31, 2025

Josh Sabado was friendly and very…

Josh Sabado was friendly and very helpful with the issue I had. Thanks Josh!

Insurer: Fetch

By: Cami Crosby

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