225,290+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,290 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy I chose Pumpkin for my dog!
I am extremely impressed and happy with the customer service and the quality, and quickness in which Daisy’s submitted invoices are processed. The insurance is top notch! Thank you!
Insurer: Pumpkin
By: Mimi Pizarro-Logsdon
Extremely easy to submit claims
Extremely easy to submit claims. Phone help was excellant. Great company.
Insurer: Embrace
By: Bo
Scam company
My dog ingested a foreign object from the trash, which caused him to vomit. Initially, he vomited a corn cob. Unfortunately, vomiting continued weekly, and the vet ultimately diagnosed him with pancreatitis. Treatment is ongoing, and we may need to perform X-rays. Pet Best Insurance deemed this incident not an accident and denied coverage. This highlights their tendency to find excuses to avoid paying claims. I strongly advise against purchasing insurance from them.
Insurer: Pets Best
By: Matt
Have had Embrace for several years and…
Have had Embrace for several years and never had a problem. Best insurance you would ever need.
Insurer: Embrace
By: J J Smith Sr.
Better than expected
Fairly easy to submit a claim and they give you many months to file. I prefer checks sent over electronic transfer, and the checks arrive in approx. 2 weeks-this is reasonable. Recently, our elderly cat became very ill costing over $3000 in a couple of months. Spot Insurance covered most of these bills without hassle. We are on the 20/80 plan, and in the end, approx 70% of what the vets charged was covered. The four stars instead of five is because of the 50% increase of my premium this year on our dog that has had few claims in 4 years. Additionally, we have the platinum wellness plan which I thought should factor into not having large premium increases. Next year, we may cancel the platinum wellness plan add on because it only makes sense if you have a dental cleaning, and Spot only covers $150 toward the dental cleaning. Dentals cost between $400-800 at most clinics. At least consider counting the overage toward the deductible. The vet bills have not doubled in one year, so I don't understand the rational here and none was provided.
Insurer: Spot
By: JC
they ask for a reason for the claim but…hard to address claim issues
they ask for a reason for the claim but only give you some choices, none of which resemble the reason for the claim. They simply don't let you say what happened. This is done so they can say that a condition exists which it was just an injury.
Insurer: Embrace
By: Erik Hoffer
Highly Recommend
I have really enjoyed having this insurance. It has been way more helpful than I ever planned. Also, the claim process is super easy and the support team is incredibly helpful.
Insurer: Spot
By: Christy Johnson
Excellent Service and Speedy Claim Reimbursement
I am super impressed with the service and speedy claim process. A prime example is when my dog had surgery. Not only was the claim process easy and the claim reimbursement speedy, but they went a step further to follow up on my dog's recovery. It really meant a lot for Healthy Paws to reach out. Definitely a testament to such a caring company.
Insurer: Healthy Paws
By: Lisa
Very Sick Dog
Unfortunately, our dog has dealt with health issues for a while now. Pets Best has eased our pain greatly. They are a true partner and have been with us through it all. I don’t know where we would be without them in our corner to support us.
Insurer: Pets Best
By: Misael