222,291+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,291 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,929 reviews

4.9
Healthy Paws

11,294 reviews

4.9
Fetch

5,767 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,210 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 07, 2026

Good Experience

The agent was very knowledgable with the policy and provided some good insight for me to make a decision. I was also informed a live agent would answer the phone as opposed to AI and the turn around time for a claim would be just days. I haven't had to call in yet so I am trusting the info is accurate.

Insurer: Prudent Pet

By: Donna

Verified May 07, 2026

Quick response & refund.

Quick response & refund.

Insurer: Pumpkin

By: Julie

May 07, 2026

Amanda was super helpful

Amanda was super helpful, and gave me clear and insightful information.

Insurer: Fetch

By: Montana

Verified May 07, 2026

The cost is ridiculous

The cost is ridiculous

Insurer: Nationwide

By: customer

Verified May 07, 2026

Healthy Paws makes the process simple…

Healthy Paws makes the process simple and easy to navigate.

Insurer: Healthy Paws

By: Christine Ottati

May 07, 2026

Over 8 calls, 4 months - but still no payment

I rarely leave reviews, but this experience has been beyond disappointing. I’ve been waiting for payment on my claim since February 2026. The first check was issued missing my unit number (even though i had a unit number on file). After calling a month later, a replacement check was sent—with the same mistake. I called again after the required 30‑day waiting period, and now more than another month has passed with still no payment. This has resulted in nearly 8 phone calls and five months of waiting since the claim was submitted, with absolutely no resolution. The lack of care, accuracy, and urgency is unacceptable. Based on this experience, I will not be renewing my policy.

Insurer: Nationwide

By: Nata

Verified May 07, 2026

Best customer service

Best customer service. Pay my claims very fast. Has been a life saver with life long medical conditions

Insurer: Trupanion

By: STACEY

Verified May 07, 2026

Easy and comprehendible!

Easy and comprehendible!

Insurer: MetLife

By: Elias

May 07, 2026

Fetch cares for our pets

Kaitlyn was very kind and patient. She is very knowledgeable and accommodating.

Insurer: Fetch

By: Grace Wellbrock

Verified May 07, 2026

Submitting a claim was easy.

Submitting a claim was easy.

Insurer: Pumpkin

By: Charlie P

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