154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 12, 2025

Quick deposit

I filled out my first claim after 11 years and it was a quick and efficient turnaround to receive our deposit.

Insurer: Fetch

By: Jessica

Verified December 12, 2025

Their response time is very fast,they…

Their response time is very fast,they are very pleasant answering your call,they are very knowledgeable about your concerns, and they are very efficient. I would recommend this company to anyone looking for good animal insurance. Very well pleased.

Insurer: Trupanion

By: Thomas

Verified December 12, 2025

The insurance was so fast and covered…

The insurance was so fast and covered so much!

Insurer: Trupanion

By: SHARIF

Verified December 12, 2025

Fetch's claim handling was quick

Fetch's claim handling was quick! They paid exactly what I filed and deposited it to my checking account. This was my first claim with Fetch and I'm very pleased with their handling!

Insurer: Fetch

By: customer WBC

Verified December 12, 2025

Filing our first claim was super simple…

Filing our first claim was super simple and we got a fast response. We also love that you work directly with vet clinics

Insurer: Trupanion

By: Jamie

Verified December 12, 2025

This was my first time submitting a…

This was my first time submitting a claim. I called first to get a quote. The rep was so nice and informative. My claim was reviewed that day and a quote was given. I submitted the claim and it was paid to the vet right away.

Insurer: Trupanion

By: Meryl

Verified December 12, 2025

Always very helpful and answer all my…

Always very helpful and answer all my questions thoroughly

Insurer: Pumpkin

By: customer

Verified December 12, 2025

Don't choose this company if you need same day service.

I was promised a direct payment to my vet clinic for my pet’s surgery, to be paid on the day of the procedure once it was completed. However, after the surgery, Healthy Paws was suddenly unable to process the direct payment as promised. I spent hours trying to reach someone who could actually explain what was going on, rather than reading from a script. In the end, I was forced to pay the full cost myself. I was reimbursed two days later, but that defeats the purpose of having pet insurance. Insurance should be there for situations where the upfront cost isn’t feasible. The lack of communication and follow-through made an already stressful situation much worse.

Insurer: Healthy Paws

By: Kelly Corbett

Verified December 12, 2025

Great Insurance

My dog has had multiple health issues; IMHA, chronic pancreatitis and recently had a ACL repair to name a few. Healthy Paws has honored our policy every single time without issue and paid the claims within days. Very pleased with the insurance and customer service!

Insurer: Healthy Paws

By: Donna G

Verified December 12, 2025

Don't look any further you found the best pet insurance out there...

I always rave about MetLife for pet insurance and have gotten you other customers. When a claim is submitted they are processed very quickly and money back into my act within 2 weeks usually shorter, I have had 2 other pet ins and had to fight to get my money I would say 95% of the time there are no issues at all, easy to talk to, any issues get fixed usually while I'm on the phone and the people you talk to are very pleasant. I recently had an issue with a bunch of claims that someone only uploaded the last page of the bill instead of everything I sent so all my claims were being denied... evidently they are getting fixed because I have not been able to resubmit them and claims are being processed. Metlife is the best pet insurance out there I have 6 of my 11 babies on there so far.

Insurer: MetLife

By: Valerie Bracey

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