225,290+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,290 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
225,290 total
What are you looking for?
Most selected providers in "October, 2026"
This chart shows the distribution of the most selected pet insurance providers in October, 2026.
Providers with highest rating
20,009 reviews
11,407 reviews
5,988 reviews
59,972 reviews
15,725 reviews
Category with most reviews
This chart shows the distribution of review categories.
Good customer service ruined by poor automation
The customer service team members are amazing and super friendly and helpful. The one star is because of how appallingly Fetch have tried to automate the process of getting in touch for help. The bot on the site is incredibly frustrating as it offers you a few options but never the one you want and no option to chat to a human. Calling on the phone is also frustrating as it doesn't have all the options, it puts you through to automated systems with no option to try and talk to a human. It also put the phone down on me twice. One time I pressed an option and it took me to a post-call survey even though I hadn't spoken to anyone yet. Then to resolve my issue I needed to email and the auto-response gave instructions for claims, which is not what I am trying to do and when I reply to try and rectify I realise I am emailing the Fetch Bot. Please Fetch can you think about your end-to-end customer experience and all their use cases. Your customers will judge you based on the barriers you put in front of them. And I feel sorry for your customer service teams having to deal with people who have been thoroughly frustrated by automation before they get passed to them.
Insurer: Fetch
By: Hannah
Once I got to the website
Once I got to the website it was quite easy to follow and apply. I was reimbursed $90 per cat for their annual visits and vaccines.
Insurer: Spot
By: Greg seagren
So easy to deal with and submit my…
So easy to deal with and submit my claim.
Insurer: Embrace
By: Deborah Massari Onest
Art was the agent who assisted me today…
Art was the agent who assisted me today and he provided phenomenal service.
Insurer: Nationwide
By: Katrina Moody
Professional
Professional, knowledgeable agent.
Insurer: Nationwide
By: Steve Mueller
I just insured our second dog
I just insured our second dog, Wednesday. On recommendation from our vet, I had already gotten insurance for Captain, that paid off when he needed a tumor removed. Franklin, from Nationwide, was knowledgeable, courteous and made it real easy to apply for insurance for Wednesday.
Insurer: Nationwide
By: Chuck NeJame
Rebecca was very informative
Rebecca was very informative. Very funny and nice. She was wonderful to speak to and very clear and understanding. Thank you for all your laughter 😊
Insurer: Prudent Pet
By: Beth McHugh-Marro
Very poor claim service
I submitted a claim on 1-9-25 for our dog who had broken a toenail bad enough to have the vet cut it all the way back. Since that time AKC pet insurance has repeatedly declined to pay our claim saying the invoice was created using Aspose software that can be altered. Which is entirely incorrect. Our Vet does not use this software. Our vet has sent in an invoice, I have forwarded an invoice from our vet by email & so far nothing. These claims people need to learn to pick up the phone to contact a vendor if there is a question.
Insurer: AKC
By: JP
Another great experience
Sadie's spleen is irregular and has some kind of mass. As always, throughout our process with her vet Embrace has continued to respond to our claims with empathy and kindness, and the claims have been paid quickly, which is important to us as we are seniors on fixed incomes.
Insurer: Embrace
By: Barbara