223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great service!
Our new puppy got sick on Christmas day and gave us a gift of a hefty emergency hospital bill! We were lucky it was also the day when our sickness coverage started. The customer representative I spoke with before submitting the claim was extremely helpful and very nice. They advised that the first claim could take up to 30 calendar days, but our claim was completed twice as fast (and only took longer because the hospital double-charged us for one item). Every day I logged into the app, there was some update. I am really impressed by the efficiency of the claim adjuster. I think we made a great decision by choosing Embrace for our puppy.
Insurer: Embrace
By: Jovita Adjabeng
Lots of repeated questions
Lots of repeated questions, but after all good service.
Insurer: Embrace
By: Sonia Kennedy
Recieved my claim in my bank account in…
Recieved my claim in my bank account in less then a waak
Insurer: Spot
By: Kelly Doyle
Communication
Communication. My only complaint is the cost.
Insurer: Fetch
By: Kyle Darnell
Policy increase
It’s ridiculous how they keeep increasing the policy every year.
Insurer: Pets Best
By: Rodrigo
After a bumpy start which included some…
After a bumpy start which included some misunderstanding, they have been quick to review my claims and have compensated me fairly to this point.
Insurer: Spot
By: Sonja Baro
Nationwide Pet Insurance has been a…
Nationwide Pet Insurance has been a nightmare. I submitted all the required documents for my dog’s claims, but they claimed what I provided wasn’t enough. My dog was adopted from a rescue, so there’s no additional history I can give them—but they don’t seem to care. To make matters worse, they took over $1,000 from me, which they refuse to refund. Their customer service has been dismissive, and the whole process has been nothing but stressful. If you value your time, money, and your pet’s well-being, stay far away from this company!
Insurer: Nationwide
By: Nicole Moebes
Quick and reliable customer service
Quick and reliable customer service
Insurer: Spot Canada
By: Gurvinder Dhami
That your refund is done within a week if you do direct deposit
so helpful. Walked me thru the claim process
Insurer: Pumpkin
By: customerBarbara Martinelli
Good variety in price points
Very helpful customer service.
Insurer: Pumpkin
By: Meloney stowe