222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy Solve for Pet Care
ease of use and ease of understanding the plans
Insurer: Nationwide
By: JaneAndOphi
Pumpkin is very efficient
Pumpkin is very efficient. Questions answered
Insurer: Pumpkin
By: customer
Do your research before committing, rates and coverage change dramatically over time!
I've been a Nationwide pet insurance customer for over 5 years. When I enrolled, my monthly premium was around $50 and my reimbursement rate was 90%. Today I pay nearly $300/month, my reimbursement rate was reduced to 80%, and my coverage limits have been lowered, despite never filing claims for the first several years. As soon as I began filing claims, my costs increased significantly while my benefits decreased. Now that she is older and has pre-existing conditions, switching insurers isn't a realistic option, which means I'm essentially locked in. I also want to flag that there is a pending class action lawsuit against Nationwide pet insurance that prospective customers should research before enrolling. I believe the policy restructuring I experienced may be connected to that litigation. One more note: if you look at recent reviews here, many were posted within a short window and focus heavily on individual customer service reps by name, suggesting they may originate from post-call surveys rather than organic reviews. I'd encourage readers to look at long-term customer experiences, not just recent ratings. I'm not writing this out of frustration alone. I'm writing it so other pet owners can make an informed decision early, before their pet is uninsurable elsewhere.
Insurer: Nationwide
By: Stephanie Rivera
Very good price from all the others and…
Very good price from all the others and with I trusted providers name
Insurer: MetLife
By: Stephanie Burke
Peace of mind!
We submitted two claims, hit our deductible and have started to get reimbursements back. I'm really thankful for this. Fast and easy submissions and quick payments. Lots of peace of mind now.
Insurer: Pumpkin
By: Elyse
Incredible Customer Service
Quick response and Incredible customer service! The rep looked into the reason for this rare delay and was able to quickly provide an answer. When I mentioned a website issue I just wanted Embrace to be aware of, she also researched that and got back to me. Love this company!! If I have a question about a claim, they are open to discussing it, reviewing their decision and reopening the claim. They are very polite and patient when explaining things so I don’t hesitate to call when I don’t understand. Reimbursements are paid rapidly. Best decision I made after I got my dogs!
Insurer: Embrace
By: PWnMD
You guys are the greatest
You guys are the greatest! I am so glad we have Bella on your plan! Keep up the great work!
Insurer: Pumpkin
By: Theresa
Fetch did an outstanding job!!
Fetch did a great job on our claim when our dog Sassy had dental work. She is eleven and had to have twelve infected or lose teeth pulled. Fetch was fast and paid exactly the amount our policy allowed. Thanks, Fetch!!
Insurer: Fetch
By: Rita Bennett