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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The customer service is amazing
The customer service is amazing; they are always ready to support me with any doubt or information I need.
Insurer: Embrace
By: Joaquin Alicea
Life saver
I really appreciate how Pets Best covered the thousands of ER and hospitalization fees for my dog! Without the insurance, I could never afford it
They went above and beyond to enroll…
They went above and beyond to enroll Molly .Great service ,Ashley!😊
Insurer: Trupanion Canada
By: Flora Foote
Dog Contesf
I entered my dog, Peanut, into the contest but don’t see him listed!
Insurer: Trupanion
By: brenda ellender
Happy with Best Pet
I tried to get the best pet insurance for my pup so that she would be Taken care of in all aspects of her Long life to be. I did my first claim and was very happy with the results. I plan to have her with pets best for the rest of her life.
Insurer: Pets Best
By: Twilia
Excellent customer service
Excellent customer service, very helpful and polite representative named Max. The experience was very nice!
Insurer: Trupanion Canada
By: Sarah Janette Moore
Embrace pet insurance makes it easy
Embrace pet insurance makes it easy. I don’t have anything other plan compare it to, however you you submit a claim, the process is very easy. If you live your pet as much as I live mine, and you don’t have Embrace, I would highly recommend them. They are nationally known as one of the best for pet insurance.
Insurer: Embrace
By: Barbara L.
Left hanging by Customer Support
The company cancelled our pet's policy before processing all the outstanding receipts and we are left with a big bill that was pre-approved for coverage. We have contacted customer support a number of times, and while they are very helpful on the phone, the issue is still not resolved and it seems like a big run-around to avoid paying a legitimate claim.
Insurer: Embrace
By: Andrew
Easy filing and prompt returns.
Contacting by phone very easy. The whole experience has been great so far.
Insurer: Embrace
By: Karen Chiles
I was very relieved to have received…
I was very relieved to have received back the amount that I did. It was easy to file the claim.
Insurer: Fetch
By: Nixmom