221,424+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,424 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws
My Millie and I could not have survived the past year without her Healthy Paws Pet Insurance. She's faced some pretty life-threatening issues more than once resulting in the need for repeated emergency hospitalizations, tests, procedures, medications, and on-going therapies and medications. Knowing that she was covered by the Healthy Paws plan allowed us to make sure that Millie received and continues to receive the health care that she needs to survive and thrive. I always recommend that my friends and relatives purchase a pet health insurance policy, and I happily share our Healthy Pets stories.
Unable to update a claim
A claim was denied as a preexisting condition, it was not, there should be an option to communicate regrading a claim and the decision.
Insurer: Pets Best
By: Deborah
FAST, PROMPT, EASY FILING. FAST PAYMENT
SO EASY TO FILE AND QUICK PAYMENT OF CLAIMS. HONEST COMPANY!!!!!
Insurer: Embrace
By: Janice O'Leary
Embrace, A Typical Example of the Lightly-Regulated Pet Insurance Industry
Embrace, like all pet insurance, is a racket. Although I had no accident or illness claims, my year over year premium increase was over 100%. I have canceled my policy. Their customer service was always friendly, but rarely competent; unfortunately my experience of claims, underwriting and sales tactics fall into the lowest decile of all insurance companies I have dealt with. Pet insurance as an industry has grown in size by leaps and bounds. The industry needs the attention of a large number of States' Insurance Commissioners to review current practices. Overall, Embrace was expensive and difficult to extract concrete answers from.
Insurer: Embrace
By: Timothy
Be truthful in the initial sign up
They make you jump through so many hoops for approval. Asked for 2 major reports and i provided them. Now they’re asking for more which is deceiving. They’re trying to deny me. Do better!
Insurer: Embrace
By: Chris Gill
Improved webpage is nice!
Improved webpage is nice!
Insurer: Embrace
By: Michael L
Pet experienced a traumatic injury. Two surgeries.
We went through an extremely difficult time when our pet experienced a traumatic injury. Embrace helped us to get through it. They minimized the financial stress by paying the hospital bills within a reasonable time. They were professional and polite, even kind. I would definitely recommend Embrace. Just be sure you have all your paperwork!
Insurer: Embrace
By: Bill James
Petsbest helps my pets get the care…
Petsbest helps my pets get the care they needs while they we are managing their health issues. Thank you so much!
Insurer: Pets Best
By: C M
Pets Best Greyt Choice
Pets Best has been a great choice for my retired greyhound racer. She is able to enjoy her best life with Pets Best coverage of acupuncture and holistic elder pain management. Love the variety of coverage.
Insurer: Pets Best
By: Sarah Rideout
A Complete Scam - Avoid Pets Best at All Costs!
If you’re considering Pets Best Insurance, save yourself the frustration and look elsewhere. My experience has been nothing short of a nightmare. They have made every excuse imaginable to avoid paying a single claim, twisting the vet’s words and inventing loopholes to deny coverage. Even with clear documentation from my veterinarian, they somehow found a way to reinterpret or outright dismiss it. It felt like they were more focused on protecting their profits than providing the coverage they advertise. Every claim turned into a drawn-out battle, only to be met with another denial and zero accountability. This is not pet insurance—it’s an expensive illusion. I paid my premiums on time and trusted them to have my pet’s back, but all I got was stress and wasted time. If you value your money and your peace of mind, do yourself a favor and steer clear of Pets Best. They’re the worst.
Insurer: Pets Best
By: Daniel