221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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i’m super bummed
i’m super bummed. What a scam. Call sales. They answer in 12 seconds. Calll customer support- an hour wait. Don’t do it.
Insurer: Embrace
By: Myshel Buckingham
On top of it
Recently Marley had urinary symptoms necessitating emergency care and ultimately leading to discovery of a bladder stone and to surgery. At the same time Sidney was getting her initial vaccinations. Pets Best was quick to respond to all claims and to reimburse. Planned and emergency services are expensive and having insurance to offset those costs was wonderful. I am so glad to have insurance through such a responsive and caring team.
Fetch pet insurance is one of the best…
Fetch pet insurance is one of the best companies I have ever dealt with. I have been using them since 2010. I always have positive experiences. The customer service is wonderful and my claims get paid out so expeditiously.
Insurer: Fetch
By: Shari
Easy claim process
So easy to file...I just uploaded my vet bill and sent it to Pets Best. They notified me by email right away that a claim had been received. Processing was done in a few days and I am completely satisfied with their determination. Very pleased with Pets Best!
I am pleased that Embrace covers what they state is covered
I am pleased that Embrace covers what the policy states is covered. The turn around time on claims is swift and everything is explained well. I am very pleased with Embrace pet insurance for my two puppies.
Insurer: Embrace
By: JULIA JONES
SCAM! They changed waiting period.
Embraced arbitrarily changed the waiting period from 14 days to 30 days to avoid paying claims. What a SCAM! Reply to Embrace: My pet had a checkup with good health 55 days prior to the visit that Embraced denied. There is no pre-existing condition. DO NOT DO BUSINESS WITH EMBRACE!!!!
Insurer: Embrace
By: Mark P
Amanda was very pleasant and helpful…
Amanda was very pleasant and helpful when asking questions about the policy.
Insurer: Fetch
By: M Marie
Embrace has great service
Embrace has great service. Fast and very helpful. It’s very impressive every time.
Insurer: Embrace
By: Peg Neuhauser
I submitted my claim over a month ago
I submitted my claim o er a month ago. You emailed me that you would get my pet's SOAP from my pet's primary care vet. For unknown reason that failed. My claim was placed on hold. I then got the SOAP and uploaded and emailed it to you within 10 minutes. Two Weeks later myclaim is still shown as on hold. Please process my claim. Please communicate with me.
Insurer: Embrace
By: henry laessig
Alicia is great…
Alicia provided great customer service answering all of my questions thoroughly and with compassion too. Thank you Alicia🌹
Insurer: Fetch
By: Shaiya