221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is always friendly
Customer service is always friendly, knowledgeable and helpful. Claims are processed quickly!
Insurer: Embrace
By: Katy C
I had the pleasure of working with…
I had the pleasure of working with Amanda Mello for moving our policy from Canada to the States. She was very diligent and resolved my request quickly. Great experience. Thanks!
Insurer: Fetch
By: Farzad Daei
Only company to go with!
I had checked out 10 other companies, this was the only one that didn't have hundreds of complaints in the last year on the BBB website. I found Rebecca to be very helpful and answered all my many questions. I have never purchased this before.
Insurer: Prudent Pet
By: Martha Blacketer
Easy & fast reimbursement for claims
Easy & fast reimbursement for claims, no problems
Insurer: Spot
By: Alan Osterling
Amanda was awesome
Amanda was awesome! Answered all my questions and took care of me. Thank you
Insurer: Fetch
By: John M
Zero If the website allowed me
Zero If the website allowed me. Please, I urge you to go read Embrace's reviews and responses to said reviews on the BBB website. The reviews are more detailed so you know EXACTLY what Embrace's does and does NOT due after they have taken your money! Bottom line: They don't review your pet's medical history prior to purchasing a policy. They self diagnosis your pet with pre-existing conditions and illnesses even when a Vet has NOT, even with medical documentation of no such condition/illness. Then deny, deny, deny!
Insurer: Embrace
By: Whit Bo
Great insurance
The response was fast and great
Insurer: Spot
By: Steven Adams
The time and care the was given by…
The time and care the was given by every staff member I spoke with was amazing. Unfortunately we lost our boy this year and it was a very hard thing to go through. Calling to check on us was such a thoughtful thing to do. Also receiving a hand written note from Betsy was very nice. She was so kind the day I spoke with her. I highly recommend.
Insurer: Spot
By: Taylor
Kindness means so much.
Words really can't express how grateful we are to Spot. Last year we adopted two young rescues and I researched online and went with Spot. Previously I had picked a well known insurer for my late Betty only to have them deny every claim. Honestly I never expected to use Spot this soon. Our 5 year old Pembroke Corgi Tater, perfectly fun and healthy fell down to a series of seizures over night just a week before Thanksgiving. He was in the ICU then home then right back to another more specialized ICU. After an MRI, it was found our sweet boy wouldn't make it as he had 7 brain tumors. Absolutely devastating to us as we loved him so. Spot insurance was so simple to file claims through the app, they never questioned me, paid immediately (the bills were 9k). and not only sent me a kind email letting me know how sorry they were for our loss but they also called! The kindness was heartfelt and so very appreciated. I will always recommend and be grateful to Spot.
Insurer: Spot
By: Nancy Fragoyannis
Always excellent
Always excellent! Very fast claim review and reimbursement!!
Insurer: Embrace
By: Toni Fauntleroy