221,036+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,036 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Staff was helpful and personable
Staff was helpful and personable. She explained the policies very well and answered any questions. Customer service was excellent. Application was easy.
Insurer: Nationwide
By: Kojima
The customer support team is…
The customer support team is exceptional. They are consistently helpful, addressing my questions thoroughly and resolving claim issues quickly. I’ve also had a seamless experience with refunds, which is a refreshing change from the usual frustrations associated with insurance.
Insurer: MetLife
By: Mary
I am very displeased with my service of…
I am very displeased with my service of pumpkin as a consumer. First of all I was misled greatly when choosing a plan and deciding to use pumpkin for my pets insurance. I was essentially told whatever I wanted to hear, just to get the sale. I was told claims are processed within in 5 business days, both of my claims took 2-3 weeks. Out of both of those claims I paid $1000.00 to providers, pumpkin covered $0.00. Pumpkin used a blanket term of “pre-existing” their favorite term because it automatically makes they pay their consumers nothing. I was told since my pets condition had been dormant, It would be grandfathered in and covered, yet surprise, surprise, that’s not at all what happened. Not to mention the second claim had absolutely zero to do with his “pre-existing” condition. I am a sick and disabled veteran and don’t have the energy to call and deal with this, but shame on you pumpkin and your corporate greed. At the end of the day, I’m just another $160 a month to you, and it’s very disappointing you are doing this to your customers.
Insurer: Pumpkin
By: Tj Silva
very good with customer support
very good with customer support. I have been with HP for many years and it has gotten so easy regarding the claims and quick payment. :)
Insurer: Healthy Paws
By: Linda Sobel
Excellent service
This is insurance policy has an excellent reputation and we are looking g forward to using it whenever we need it Thank you
Insurer: MetLife
By: Rosalind
Excellent explanation of cataract procedure and…
Excellent explanation of procedure and costs. Excellently explained after care. All appointments on time. Excellent and swift response questions. And excellent outcome!
Insurer: Healthy Paws
By: Jeffrey Weiss
Easy to sign up
Easy to sign up. Met my specific needs and situation. Great coverage and reasonable price.
Insurer: Sonnet
By: Stephanie Downton
Your system was seamless.
Your system was seamless.
Insurer: MetLife
By: Maria DeMontigny
Straightforward
My first experience last year was tricky, however having gone through everything before, and knowing what I needed this time and what to request from the veterinarian upfront, this claim, as well as other recent claims, have been very straightforward and handled quickly.
Insurer: MetLife
By: Cat Mom