223,403+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,403 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,403 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,966 reviews

4.9
Healthy Paws

11,344 reviews

4.9
Fetch

5,859 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,292 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 24, 2025

I have been using pumpkin pet insurance…

I have been using pumpkin pet insurance for a year and I’m very satisfied with their service. They are very friendly and quick to respond to any questions you might have. Also, their reimbursement process is fairly quick.

Insurer: Pumpkin

By: Edina Gallovits

January 24, 2025

Josh was great

Josh was great! Understood my pains with a previous policy thru a different company and was happy to help me get proper coverage to help both my cats!

Insurer: Fetch Canada

By: Crystal Brunsdon

January 24, 2025

Very easy to use for a stress pet parent

The process of filing a claim is very straight forward- it asks you for a itemized list of the charges for medical work done to your pet which was always provided to me at the end of an appointment. They also ask for proof of payment, the easiest way for me was to provide a screenshot from my banking app that showed the charge from the vet’s office. My only gripe is that claims were usually solved in about 2 weeks which I understand they may have a mass volume to deal with. Every time my claim was reviewed I got a clear explanation of my benefits that indicated whether it was applied to my deductible, denied or accepted and a payout was coming my way. Very nice and reassuring to work with pets best!

Insurer: Pets Best

By: Jocelyn Rodriguez

January 24, 2025

Very easy system to use and navigate

Very easy system to use and navigate. Dealing with a sick pet is stressful enough so it was nice that this wasn't so complicated. Thank you.

Insurer: Embrace

By: Margaret Bean

January 24, 2025

Customizable and Wellness Option count us in.

After Much Online research and phone calls to various companies Fetch gave us the most customizable policy and as a new puppy owner their wellness option is ideal. I have just filed my first claim so let's hope that goes smoothly as well.

Insurer: Fetch

By: Amy Corkill

Verified January 24, 2025

Prompt reimbursement

I have the wellness plan for my 2 year old Jack Russell Micah and opted for the direct deposit reimbursement. He was seen by my vet 12/25, I submitted the claim on line 12/27 and the money was in my account 12/30. Pumpkin was recommended by my vet and I am very glad I enrolled him in the wellness and illness/injury policy.

Insurer: Pumpkin

By: Beverly Cronin

January 24, 2025

This company is a scam

This company is a scam. I’ve had my puppy for 5 months. I took her to the vet once because I thought maybe she had a UTI because she was peeing a lot. They ran a bunch of tests and couldn’t even confirm she had a UTI but gave her an antibiotic. The doctor said she had a recessed vulva but most of the time puppies grow out of it. A couple months later she got a little stomach bug and had some diarrhea. They gave her an antibiotic and probiotic to help her belly. I don’t think either of these issues are uncommon for puppies. A couple weeks later I get an email from embrace saying they are deeming her with a recessed vulva as a preexisting condition and they are excluding any and all treatment of her entire vaginal area as a permanent exclusion to reimbursement. They also, get this, are making VOMITING a preexisting condition ALONG WITH ANY AND ALL CLINICALLY RELATED SYSTEMS a preexisting condition that they will make permanent if my puppy gets sick again within the NEXT YEAR. It’s a complete waste of money. Basically, anything that you take your puppy to the vet for will be deemed a preexisting condition during their grossly long waiting period. It’s just a way for them to collect your money and not have to pay out for anything. If you get this insurance, keep your dog in a bubble for the entire waiting period.

Insurer: Embrace

By: Christopher Massari

January 24, 2025

I am getting tired of repeat requests…

I am getting tired of repeat requests for invoices. This is so annoying when you are quick to collect your money for this policy.

Insurer: Embrace

By: Martha

January 24, 2025

Easy process for submitting a claim

The process for filing a claim was user-friendly, simple and very easy to navigate.

Insurer: Embrace

By: DAWN & THEODORE

Verified January 24, 2025

Whenever I submit claims they ask for a…

Whenever I submit claims they ask for a history from my vet. My vet immediately sends them but Embrace keeps sending messages stating they didn't receive them. So then I have to ask for the same exact thing and send it with a message stating they were supplied the same day it was requested. This has happened to me more than once, my vet tells me that it always happens to them with this company. Just be aware you will have to do more leg work than normal.

Insurer: Embrace

By: Dena Moritz

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