218,939+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They were quick on refunded me the…
They were quick on refunded me the money I spent
Insurer: ASPCA
By: Terrie
Flea & tick med claim took 27 days to process
My most recent claim was for my dog’s usual flea & tick medication. It was not a new medication. While waiting for the claim to be processed, I received not 1 but 3 emails apologizing that it was taking so long (this auto email is not new). I then called (was on hold for 48 minutes) on day 26 and asked what was taking so long for a standard wellness claim. I was told wellness claims can take up to 45 business days to be processed. 2 days after my call the claim was paid. But who wants to spend 2+ hours to settle an insurance claim for their pet when there are other pet insurers paying claims within 3-5 days of filing the claim?? Time to shop for a new insurer.
Insurer: Pets Best
By: Stayzee
Been with Fetch for almost 3 years and…
Been with Fetch for almost 3 years and every time I need to file a claim is a headache. I have to keep following up after the 15 days have passed to get things moving. Last two times took over one month for a reimbursement and according to them "we are working to make claims faster by October 1st". Well it is past that and here I am again trying to fight for my claim that is past 15 days and not only I keep getting automated messages via email, your chat is not working. Do better.
Insurer: Fetch
By: Isabela
Sonnet is the best!
Sonnet always has the best rates super easy self-service and amazing customer service
Insurer: Sonnet
By: Sheri Cachia
Great insurance for my French Bulldog.
Great insurance for my French Bulldog.
Insurer: Spot
By: Natalie Barnes
This best online insurance service
Good experience
Insurer: Sonnet
By: Romaniyo Jeslar
Didn't cover some of the vaccine costs…
Didn't cover some of the vaccine costs required for my dog to go to daycare, and it was also not effective in covering the cost of an exam.
Insurer: ASPCA
By: Evan Fraisse
Quality and care
When I signed our babies up for insurance at the beginning of the year *just incase* anything were to happen, I never thought I would actually need spot this year. In October, our 4 year old dog slipped a disk and needed emergency surgery. Spot covered almost all of it, and without them she wouldn’t be here today. Filing a claim is very easy and convenient. We’re so grateful for spot!
Insurer: Spot
By: Ashley R
Very Happy with the ASPCA pet…
Very Happy with the ASPCA pet insurance. It was a quick and easy process!
Insurer: ASPCA
By: Alexis Athans McLauchlin
I had several submissions to add at…
I had several submissions to add at once. It was so easy to enter the information and the quickness of answering back and deposit of funds was incredible. I would recommend Embrace to anyone looking for pet insurance.
Insurer: Embrace
By: Hoffman