209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Sign Up with Ease
Michele was wonderful in assisting me to set up my new pet up with insurance and was able to answer all of my questions. 10/10 on the set up/start process, I hope the remainder of the service matches.
Insurer: Embrace
By: Mary
Received payment quickly.
Received payment quickly.
Insurer: MetLife
By: Paula Meyer
Super quick turnaround
Although I wasn’t able to upload all claim documents through the app (sizes too large) When I called to ask how to submit the rep was super helpful, sweet and professional. It was such a quick turnaround from submitting to receiving our claim check my husband and I were so shocked. Thank you!
Insurer: MetLife
By: Angelica
Simple Process
Submitted a claim for my dog's dental work. They responded within a reasonable amount of time and clearly explained what they were/weren't covering and why. The process was simple, and the explanation was clear.
Insurer: Pets Best
By: Shelby
quick sign up process and the quote was…
quick sign up process and the quote was very reasonable
Insurer: MetLife
By: Diron Hicks
The submission process is so simple
The submission process is so simple. And the payment comes so quickly. Everything works seamlessly.
Insurer: MetLife
By: H Miller
Insurance as it should be!
The process for submitting and receiving payment on my claim was very easy, and incredibly quick. The website was easy to navigate and the instructions for submitting a claim were clear and easy to understand. I filed the required information as explained in the claims process. My claim was clearly covered and was reviewed and processed very quickly. This is insurance as it should be, bravo!
Insurer: MetLife
By: customer
Worst customer service and experience
Signed up for a policy a they sent a medical records summary claiming because our puppy swallowed a toy that required no medical intervention l, no future ingestion accidents would be covered. Very rude customer service associates and rude and condescending manager. A dog swallowing a piece of cotton or a toy and it happening again should not be viewed as a pre-existing condition? Puppies swallow things. Before you make a decision Check out pumpkin pet insurance. They pay vet directly and understand accidents happen. With pumpkin if an incident happens after 180 days they will cover the same type of accident. Trupanion comments this issue is concerning but even after speaking with a manager who was rude nothing changed. Seriously know the information before you sign up for a policy.
Insurer: Trupanion
By: Blake Rhyne
Claims made easier
The process of submitting a claim is faster and easier than ever. Our claim was processed quickly. Thank you!
Insurer: MetLife
By: Hopkintonrunner