209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was ok
It was ok, but reimbursement amount was less than I wanted.
Insurer: MetLife
By: amy johnson
I have never had pet insurance before
I have never had pet insurance before, so this is my first experience. I have had nothing but a great experience, fast payment returns, great customer service, and fantastic help by the vet 24/7 hotline. I will continue my insurance with MetLife.
Insurer: MetLife
By: customer
Solid
Solid. The only thing that could be better is payment at check out.
Insurer: MetLife
By: customer
I love Trupanion
I love Trupanion! I have three Siberian Huskies & have had this coverage for 11 years! They have always answered all my questions quickly. When my girlie needed surgery, the responded right away & afterwards paid the clinic within minutes!!! People complaint about the price of their insurance but I believe my rate is very reasonable 💕🐾💕
Insurer: Trupanion
By: Jill Armentrout
Fast and reliable
Fast and reliable. No surprises
Insurer: MetLife
By: customer
Fast easy claim service
Fast easy claim service
Insurer: MetLife
By: Dominic
I had a great experience with MetLife…
I had a great experience with MetLife Pet. My dog had an emergency on a Tuesday, I submitted my claim on Wednesday and by the following Friday my claim was processed and MetLife covered 80%. I appreciate how seamless the process was! You can easily track the status of the claim in the app and the customer service is top notch. I highly recommend this insurance.
Insurer: MetLife
By: Jenny
Very smooth process to file a claim.
Very smooth process to file a claim.
Insurer: MetLife
By: customer
Mrs.
Dear Pets Best Insurance Team, I am writing to express my heartfelt gratitude for the exceptional support you provided during a very difficult time for my family. My five-year-old Golden Retriever was recently diagnosed with a Mast Cell Tumor, and navigating her care was both emotional and overwhelming. Thanks to the policy I chose when she was just a puppy, I had peace of mind knowing she would be covered. The $1,000 deductible plan with 90% reimbursement and unlimited coverage worked exactly as promised. Your team handled my claims promptly and efficiently, which made a significant difference when timing and support mattered most. I truly appreciate your responsiveness, professionalism, and compassion throughout this process. It’s clear that you genuinely care about the pets and families you serve, and that means more than I can express. Thank you again for being there for us. I am incredibly grateful. Sincerely, Nicole Brown