218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible company to work with
They claim it will be addressed in 15 days, when it was not they escalated it to 24 to 48 hours. Within 2 hours I got a declined email. My vet cannot directly send in receipts and medical records, I have to do it through their portal but it does not work EVER. They promised for their IT department to contact me to resolve the issue and I never heard from them. Fetch Insurance is a fraud. Do not sign up with them EVER. R
Insurer: Fetch
By: Patricia
Frenchie/staffy heart miracle
My dog had a balloonplasty procedure at Ohio State University. I adopted a 3 yr old frenchy/staffy mix from "The Love Pit:" in Dallas, Texas. Some how his heart murmur slipped thru the cracks. When He arrived in Ohio I noticed he was passing out after exertion. Most probably this is why his owner did not pull him from DAS after he was found wondering the streets. His heart was malformed in 3 places. He was a walking timebomb. I am retired and could not have afforded his heart procedure but knowing he was a frenchy who often have health problems, I signed up for the insurance through Adopt-A-Love. I have never purchased insurance before and not one but two diabetic dogs (not at the same time) and knew the amount of money that it took to keep them alive. This time I was not going to let that happen. Metlife paid every claim as promised! It was easy and efficient. What a great company and my little guy is like a different dog. They not longer think he will live a signicantly shorter life and he can pretty much act like a dog again. This is all possible due to CareCenter. Cincinnati, Ohio, Ohio State University, Columbus Ohio and affordable thanks to Metlife! I feel like I won the lottery.
Happy Camper
very happy with this company they are quick with getting back with everything always willing to help :)
Insurer: Pets Plus Us
By: cindy
Resolved issues with one phone call!
Resolved issues with one phone call!
Insurer: Sonnet
By: Dennis
ANDREW
ANDREW, from customer service was most helpful and patient. Sonnet has served me well.
Insurer: Sonnet
By: Kat
Professionalism and Customer Service…
Professionalism and Customer Service are their expertise
Insurer: Sonnet
By: crazedemz
The day I bought my puppy home I signed…
The day I bought my puppy home I signed up with Embrace. As an RN working in Healthcare I am aware how insurance companies weasel out of paying. I was shocked and appalled that Embrace was NO DIFFERENT. After paying for one year they did not cover one red cent of ANY BILL! STAY AWAY FROM THEM!!
Insurer: Embrace
By: Nanette Hillert
Always there for me and my pets
Always there for me and my pets. Quick reimbursement on claims and always very sincere if contact is needed.
Insurer: Embrace
By: Pam Backofen
Spot insurance has a terrific customer service team..besides being professional, they’re highly knowledgeable, empathetic, & friendly!!!
EVERYTHING!!!! So glad I chose this pet insurance company!!!!
Insurer: Spot
By: Karen Marsaw
Highly recommend this insurance
Supported me a lot when my cat had the anemia. They proceed claims very fast and ensure the 80% coverage with a reasonable deductible.
Insurer: Healthy Paws
By: Wenxi Geng