224,898+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,898 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of decision
The wonderful help I was given and all my questions answered.
Insurer: Trupanion
By: Shirley Johnson
Wonderful pet insurance!
Very easy to submit a claim and the EOB was very easy to understand. Super quick same day claim processing! Pretty amazing. Reimbursement was immediate as well! Very impressed with this insurance.
Insurer: Embrace
By: Vanessa S.
Embrace seems great!
I just signed up with Embrace and feel that the customer service was excellent and that they offer many more tiers and options than other pet insurance companies.
Insurer: Embrace
By: Joan Johnson Miller
Strongly dislike policy coverage changed to 80% and that our existing policy was extended to our new dog
Strongly dislike that the policy changed to 80% coverage for the same price of our existing one that is at 100% coverage for our other dog. It would have been great as a 15 yr customer that you all honor our existing policy for our new pup given our customer loyalty and legacy. Greatly disappointed and ask that extend our existing policy to our new dog.
Insurer: Nationwide
By: Customer
I am extremely disappointed with the…
I am extremely disappointed with the handling of my pet insurance claim. My dog, oscar recently suffered an ACL tear, which I was informed by a customer service representative would be covered. However, despite submitting all the necessary medical records from 2023, my claim was denied because of a previous ACL tear in 2021. This decision is frustrating, especially given the assurances I received from your staff when I initially called. The information provided to me earlier did not align with the final decision, and I feel that the denial of my claim is unfair and does not reflect the coverage I was promised. It’s disheartening to deal with such inconsistencies when I was simply trying to provide the best care for my dog. I hope the company will take this feedback seriously and reconsider the way it handles claims like mine in the future.
Insurer: ASPCA
By: Abbie
Quick response with my Pet’s insurance…
Quick response with my Pet’s insurance claim
Insurer: Fetch
By: Diane
Professional
Professional, courteous and exceptional service to explain the insurance process for a new pet. The answers to my questions were informative to the point that I subscribed to a new insurance policy. The agent in charge was excellent
Insurer: Nationwide
By: Sanjeev Bhavnani
Nothing beats a warm Embrace!
I can’t imagine an insurance company being more comforting during a time when I needed it most! Embrace Pet Insurance was so easy to work and the app makes it a breeze to communicate and submit claims. The personal email follow up from my claim rep was so genuine and appreciated. And reimbursement came in a flash! Thank you so much from me and my canine bestie!
Insurer: Embrace
By: Holly Chichester-Morby
Diagnosis field very limited
Diagnosis field very limited. When filing the claim the diagnosis field almost tries to point you towards conditions that they can then exclude. My Vet has said that Embrace is one of the most difficult pet insurance companies to work with. It is almost like after they have your premium they work very hard to deny a claim. We will not be renewing!
Insurer: Embrace
By: Benjamin Sherburne