218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A lot of denied claims!
I feel like this company makes it difficult to get claims paid. They recently asked for our pet's medical records for the past 2 years, and even wanted records from our previous veterinarian that we haven’t seen for a while. Always looking for a reason to not pay the claim, after all it is an insurance company…
Insurer: Embrace
By: Anita
Easy to use
Easy to use! They actually cover costs without a lot of hassle
Insurer: Fetch
By: Heidi Riggs
I was really nervous to submit a claim
I was really nervous to submit a claim, because I have done them in the past and they were a nightmare. This was so smooth and simple and went by so quick. I love this.
Insurer: Embrace
By: Vanessa Lynn Cahill
Waste of money
Everything, Every. Single. Thing. was somehow coded under "pre-existing condition". Not once did anyone listen to me when I called to explain what the Vet procedure was for. ASPCA connected everything to some pre-existing condition and never approved a claim. Ever. I was basically paying ASPCA to tell me that they will not cover anything that I have done for my pet. Urine test, nope, Fecal test, nope. Blood work, nope, X-rays, nope. Ultrasound, nope. Medication, nope. teeth cleaning with a cyst removal, nope. My dog has never had health issues, still doesn't but somehow they have linked all of this together to something they call pre-existing. They never explained what the pre-existing condition is and never backed down from defending their decision. Never again, never recommend. Cancelled immediately.
Insurer: ASPCA
By: James Jamoke
I enjoy dealing with you on my…
I enjoy dealing with you on my insurance.” “Service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.”
Insurer: Sonnet
By: Abdullahi Hussein
I have 2 new puppies and Embrace has…
I have 2 new puppies and Embrace has been great! Website is easy to use, claims are paid quickly and the coverage is great! Janice E.
Insurer: Embrace
By: Janice E
Sent everything that was asked for and…
Sent everything that was asked for and still closed my claim saying they needed more information. They used to be really good. I hope this is just that one employee and not what to expect from now on. If so, I'd have to strongly consider a different insurance.
Insurer: ManyPets
By: Toni Gordon
Great customer service with welcoming…
Great customer service with welcoming employees,
Insurer: Sonnet
By: Loreen Patterson
Amanda was so personable and helpful
Amanda was so personable and helpful! She helped me switch my policy from Canada to the US seamlessly!
Insurer: Fetch
By: Heather Doig
Fast payment
I filed my claim online for my two Italian greyhounds and was paid almost within the hour. Amazing. So great to have a company provide such fast service. I will recommend Embrace Pet Insurance to all my friends.
Insurer: Embrace
By: Jay