218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very efficient process filing a claim
Very efficient process filing a claim
Insurer: Spot
By: Judy
Process works well once you understand…
Process works well once you understand how to properly submit claims.
Insurer: Spot
By: Brigitte Barrett Clarke
Claim process is easy and quick
Claim process is easy and quick, as was reimbursement
Insurer: Fetch
By: RON SCHNUR
Spot has been amazing
Spot has been amazing! They process claims very quickly, and are true to their word. I’m thankful that I know my pet can be taken care of without breaking the bank
Insurer: Spot
By: Kaitlyn Abbott
You did great on this one but I was…
You did great on this one but I was very disappointed in your handling of a previous claim you denied. Submittal time has already expired though.
Insurer: Fetch
By: Frank
Submitting a claim is now more…
Submitting a claim is now more difficult. To avoid a delay, the website wants a diagnosis to be provided, but there is no list to select from. Please fix the website.
Insurer: Embrace
By: John Gnip
Owner
Worst process ever. I submitted a claim wich they took a very long time to review. According to them the claim was accepted and they said they mailed a check wich was never received. They also state that if they send you a check they have no way to track it. So basically…. They ripped me off and was directed to check with the mail service as it was their fault for losing the check
No list of Diagnosis made available
I tried several times to type in a Vet diagnosis for my claim and nothing came up. The not stated to click on a file to view diagnosis's, however there was no file to view. I entered my info into the additional comments section, because I could not enter a Vet diagnosis a pop up message came up stating my claim will be delayed due to no vet diagnosis. Doesn't make sense.
Insurer: Embrace
By: Mark
I have had pet insurance in the past…
I have had pet insurance in the past and this is the worst. I have all three dogs insured. When I put in a claim for one they informed me that his skin condition was pre-existing and that any claim with skin items would not be covered. I am looking into new insurance and will be canceling as they want the premium but do not want to pay the bills
Insurer: Embrace
By: Terry Lein
Kundo to Embrace
Kundo to Embrace, had the insurance for the past 9 years and never had an issue with the claims I submitted, and customer service is outstanding and very polite and a pleasure to deal with. Thank You. EFM
Insurer: Embrace
By: SeeSee