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Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have had Embrace since my dogs were…puppies
I have had Embrace since my dogs were puppies. Embrace relieves the anxiety of my dogs get hurt or sick and the bills I might incur.
Insurer: Embrace
By: Ron W
Fetch is nothing but thieves
They canceled my policy and sent me an email stating this, yet they continue to steal money from my account for the last 3 months. Fetch pet insurance are nothing but con-artists and thieves!! Avoid at all costs!! They were not letters stating my payment method had expired as they say. The email i received stated my account was CANCELLED!! Yet they continued to take money from my account which would be impossible if my payment method was not working!
Insurer: Fetch Canada
By: Shaun Callan
50 percent rate hike
I had no claims for the past year and only 1 small claim the year before and they hiked my rate by 50 percent so I would be paying nearly $3000 a year. Luckily I found better, less expensive coverage through Lemonade.
Insurer: Embrace
By: Nicki Egan
A scam “insurance” company
Didn’t want to approve a claim for an ear infection because of a skin infection (which was caused by a reaction to new soap) 8 months prior. I had fetch before, I should have never left fetch. 600 dollar policy got me nothing, what a scam.
Insurer: Embrace
By: J.S.
I have had Fetch insurance for many…
I have had Fetch insurance for many years. When my dog was euthanized at 16 years old Fetch applied any claim proceeds against the 20% deductible per claim on the policy? The math doesn't work. I also had to submit the same information from the vet 3 times until they finally came up with their decision. This was the one and only claim in 16 years for this dog. When another dog under Fetch had cancer getting them to pay a claim required sending in the same documents again and again. They finally paid a portion, but not anywhere near the 90% on the policy even after the 10% deductible. I'm now with another company and hope they and not so difficult and might I say dishonest... The customer service reps on the phone were always very nice and helpful, but were limited by the number of times info had to be submitted before getting an answer.
Insurer: Fetch
By: Leslie
Senior cat
We continue to be impressed by the service provided by Embrace. The process is simple and the staff is easy to talk to. Highly recommend for families with pets, it has allowed us to take the best care possible of our senior cats.
Insurer: Embrace
By: Iggy’s Parents
It was just a refreshing experience to…
It was just a refreshing experience to actually speak to a representative. He explained benefits and answered my specific questions about ny new puppy coverage as well as my older dog
Insurer: Nationwide
By: customer
Signed up with Fetch through Josh…
Signed up with Fetch through Josh Sabado - he was very knowledgeable and helpful.
Insurer: Fetch Canada
By: M Tosh
Pets Best Insurance Makes It Easy to Care for My Pup
I'm very satisfied with the experience with Pets Best. The process for filing claims is quick and easy and the customer service has been good, too. I'm happy I made the decision to purchase insurance for my beloved pup through Pets Best
Excellent service PET Plus
Thank you for your service, very happy I had an insurance for my dog
Insurer: Pets Plus Us
By: Pierrette