224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I called because the website wasn't…
I called because the website wasn't accepting my payment. The representative I spoke to also couldn't get it working so he told me Id get an email by Monday (this was on a Friday)... No email. I called and left three voice messages for him and no return call. I finally called and another representative told me that the file had been closed! I didn't have time to go through the entire process again at that time. This had been two weeks already. So, I finally got a nice representative who walked me through all of it. I had told him that had I not been referred by three different people, I never would have continued trying to get insurance from your company. In any event, Ken (at extension 6217) was lovely and he was able to assist me. Today I just received a letter stating that my new puppy is insured. I paid an entire year up front and now I feel more satisfied.
Insurer: Nationwide
By: Susie
Very efficient on getting my claim…
Very efficient on getting my claim processed and paid right away. Very pleased.
Insurer: Spot
By: Sandra Dartez
Embrace makes the claim process easy…
Embrace makes the claim process easy and fair. Very pleased!
Insurer: Embrace
By: Sharon
I don’t know what I would do without…
I don’t know what I would do without Embrace. My Siamese was in an accident where someone wasn’t looking out for a cat and closed a big heavy hurricane door on her left hind leg. I had confidence knowing that with embrace I wouldn’t worry about the financial side of things, no hesitation . All I had to worry about was getting her out of pain and being seen at the ER.
Insurer: Embrace
By: marianne mantyla
The claims process was easy and we were…
The claims process was easy and we were reimbursed quickly.
Insurer: Spot
By: Karen Wilsey
Dog dies and the bright side is I can cancel Embrace
The big positive about my dog dying is that I can cancel an overpriced and largely useless policy with Embrace. Have been a policyholder for 4 different animals for over 10 years. Used to like them and enthusiastically recommend them. Something went grossly wrong with this company around 2021-22. Astronomical rate hikes, nothing covered, every claim submission a problem. Look at Forbes' ratings or WSJ. There are much better options these days than Embrace. All I can say is Embrace has essentially stolen from me and ruined my life dog health care wise for at least the last 3 years. AVOID.
Insurer: Embrace
By: KNYC
Good Insurance Company/ Good Customer Service
We are very happy with the way Amello handled us , explained in detail the process and policy of the Insurance Company. Keep it up, she is an asset.
Insurer: Fetch Canada
By: Rakesh Gadi
They handled my claim quickly and paid…
They handled my claim quickly and paid promptly. The best pet insurance around
Insurer: Spot
By: James Carpenter
Assistance I received was helpful
Assistance I received was helpful. Response to my claim was handled quickly. Good overall experience.
Insurer: Pumpkin
By: Joy Woodruff
Peace of Mind with Spot
Spot insurance was helpful when my fur baby became ill last year. Otherwise, I would have covered vet expenses on my own. Although Spot insurance or any other insurance does not cover 100% of vet expenses, it gives me peace of mind during an emergency and also helps offset vet routine expenses for overall wellness. I plan to add another fur baby to the plan. I like how the claim is itemized along with the allotted amount and was processed in a timely manner.
Insurer: Spot
By: Grace in Texas