218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I paid for pet insurance
I paid for pet insurance. They wanted money upfront. Paid 53 and 24 dollars. Then I change my mind after 2 days canceled coverage. Got full refund. Now it's going on 6 days without my money returned to me. Crazy u take my money but can't gave it back thanks
Insurer: Embrace
By: Joshua Cruz
Nationwide will more than double the cost of your monthly plan
Incredibly disappointed in Nationwide. I started with Nationwide six years ago when I was working for a company that offered pet insurance through them. I have since left the company but stayed with Nationwide because they had done such a great job covering my pet. My costs went up incrementally each year but I was fine with that. This past year, my plan went from $140 a month to $260 with no notice other than the usual auto-renewal. I called because I was positive it was a mistake but nope. Cancelled my policy and found another one with more coverage at a fraction of the cost. It's really a shame because I was hoping they were better than that. Regarding the response, Nationwide has achieved record sales the last three years in a row so I don't think the rate increase is necessary for "competitive rates and comprehensive coverage." Which is fine. Businesses want to make a profit. But lets just be honest about that.
Insurer: Nationwide
By: Megan O'Brien
Cancelled policy
They started out amazing when they said $50 would fall off my deductible every year I didn'thave a claim... starting at 32 when she was a puppy then 46 and now 80 a month. My Paisley is 4 and has never had a claim. They make up that $50 in no time. I can't imagine what premiums would be in a few more years. I cancelled my policy and have gone with another company with the same policy for $41 a month.
Insurer: Embrace
By: customer
We appreciate knowing we have your…
We appreciate knowing we have your service. MBKS
Insurer: Fetch
By: Michelle
I am giving 5 stars because the agent was understanding and thorough. He was caught off guard by the subsequent offers I received from the company and was very professional.
I am giving 5 stars because the agent, Josh was great. I spoke with Josh last week and got a quote for $43.48 a month for coverage. Between the time that I called and today, I got 3 emails from the company saying that I could get the illness/accident coverage and wellness coverage for $43.48 a month. The last email saying the wellness would be covered was yesterday 11/4/2024. I went to sign up for the insurance and the wellness coverage was not included. I called Josh and he said he was unaware of the "promotion.' I sent hime the 3 emails and he said he would look into it. I ended up purchasing the insurance without the wellness package, but feel as though the company was quite misleading and the emails put your selling agent in a difficult position.
Insurer: Fetch
By: Lia Saroyan
Zero Stars!!! Find Another company
Zero Stars!!!! Submitted first major claim for teeth cleaning and tooth extract because it was cracked. my dog is a heathy 4yr mix and all up to date with yearly check ups and shots. The adjuster told me there was a remark in his history prior to the service starting that a vet had marked he had minor tartar but that was not his normal vets office but we went there for an emergency. I called my normal vet and asked if they ever noted a tarter issue and they said no as they would have talked to me about it. I have been paying monthly for a premium plan and thinking this will help for any major issues but when it came time to pay they came up b.s. to not pay out. I will be moving to another company ASAP.
Insurer: Embrace
By: Dog Lover
This is a great insurance for our dogs…
This is a great insurance for our dogs Arlo & Annie. I just sent another claim in for both of them.
Insurer: Embrace
By: Constance Garcy
First claim/first time with insurance experience-
I am new to having pet insurance . The claims were super easy to do . I was worried it would be hard to do since drop down boxes for your claim. The process was so easy… they were so fast with reviewing the claim and the money was in my account in a few days. I did have questions about my policy and a claim for surgery I was going to have to make. I called the customer service line. I didn’t have to wait and the woman helping me was so helpful and kind (and patient ) bc I had soooo many questions . I was alittle skeptical starting my first claim but the experience I had was amazing . ( I don’t normally do reviews but always look at them but wanted to write one so I can help someone who is reading this) During a super stressful time with my dog needing surgery this part of the process was so easy and no stress . 10/10 recommend
Insurer: Figo
By: Amy
Easy to file a claim
Easy to file a claim. Appreciated that!
Insurer: Embrace
By: Joanne Jovovich