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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I keep spreading the word
I keep spreading the word! Spot is the best and the kindest. Claims are settled quickly and without issues.
Insurer: Spot
By: Mary Kay
Very hard to find a person to talk…
Very hard to find a person to talk throughthe phone. Just AI, poor customer care, Also, the processing for reimbursement is too long and frustrating 😢.
Insurer: Embrace
By: Ali Tehrani
We are disappointed with Trupanion
We are disappointed with Trupanion. We have gone from $50 to $80 and have been advised that we will go up to $118. All the while a recent claim for eye drops for a new eye condition was endlessly questioned and many emails back and forth and still nothing. This despite the fact that our canine ophtalmologist was clear that this was not a condition that existed before our dog was insured. So why we have to pay so much more for a condition that is no being recognised let alone getting any payment for his drops? Its not worth $118 - we might as well just pay it all ourselves. Very disappointed with the way we have been treated.
Insurer: Trupanion Canada
By: Neil Mancor
Love Pet's Best!
Pet's Best has always provided coverage for any illnesses that our dog, Scout has had. We've had this insurance since he was 5 years old, and he is now 11. Of course the premiums have increased, but Pet's Best has not let us down. We did not use the insurance much until recently Scout was diagnosed with diabetes, and they have covered everything, even eye care to prevent his cataracts from blinding him.
Insurer: Pets Best
By: Shari Fogolini
Affordable, quality based services
They have been affordable, provided quality services and have been easy to work with.
Insurer: Pets Best
By: Kayla Culleton
Very slow to process claims and…
Very slow to process claims and extremely expensive. We've been customers of Pets Best since 2019. Rates continue to increase at about 30% per year for each pet. A 7-year golden retriever now costs over $700/year to insure after a $700 deductible. $58/month. Add in a second pup and count on at least $100/month in pet insurance costs.
Insurer: Pets Best
By: Gab N
Good experience
Good experience. The claims are quickly reviewed, and the chat attendance is kind and helpful.
Insurer: Fetch
By: Fernanda Balbino
Good experience
Good experience. The claims are quickly reviewed, and the chat attendance is kind and helpful.
Insurer: Fetch
By: Fernanda Balbino
Good experience
Good experience. The claims are quickly reviewed, and the chat attendance is kind and helpful.
Insurer: Fetch
By: Fernanda Balbino
Good experience
Good experience. The claims are quickly reviewed, and the chat attendance is kind and helpful.
Insurer: Fetch
By: Fernanda Balbino