218,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace continues to make having and…
Embrace continues to make having and caring for my pups affordable. Vet bills are so expensive, even to the point of prohibitive when seeking care, but Embrace makes filing claims very simple and quick and the claims have always been paid quickly, without issue. Thank you Embrace!
Insurer: Embrace
By: Patricia Wilde
Excellent site and easy to work.
Excellent site and easy to work.
Insurer: Embrace
By: Luis A. Diaz
Not really a normal insurance
Not really a normal insurance When i saw the page and got my dogs into it i thought it was going to be fair and easy. But the fact that i already spent 400 usd con suscribing, they want you to pay from your pocket a revision of your pet in the Vet you put on the system. Also, one of the vets was an Urgency Vet, So the fact that they want me to go there for a simple document double price than a regular Vet is not fair at all. I cant understand it. Also, i did pay the add ons but apparently once i payed the full amount they told me i didnt have them. So regarding this i decided to cancell my suscription and not recommend it at all. I would like to give a second chance if they are not making me spent more money than what i put for suscribing
Insurer: Embrace
By: Martu Ster
I use Fetch to insure my two cats and…
I use Fetch to insure my two cats and now needed a policy for my new kitten. Josh was great in helping me figure out the best policy for him. He was kind and knowledgeable about what Fetch offers.
Insurer: Fetch
By: Agustina Arzuaga
Very good Customer Service team
Very good Customer Service team. Easy to talk and good communication skills.
Insurer: Sonnet
By: Muhammad Ali
Embrace has been terrific
Embrace has been terrific. From representatives I spoke to and the customer service, the company could teach others how to provide excellent service. Thank you Embrace. Our pet is well cared for.
Insurer: Embrace
By: Steve Fisher
Money an issue? Work with customer service for an acceptable outcome.
I called to cancel my policy for economic reasons. Devon explained some options that made sense. As a result, I am still a customer with pet coverage that is affordable.
Insurer: Embrace
By: Edward DiDonna
I had a wonderful experience working…
I had a wonderful experience working with Joshua Salvador He was incredibly patient and took the time to explain every detail about the policy for Flash and Luna. He answered all of my questions thoroughly, and his kind, understanding approach made the process so much easier. I felt truly valued as a customer. Thank you for such excellent service.
Insurer: Fetch Canada
By: Shah_herat
Great experience
We are very thankful for having Embrace pet insurance for our Dog Mylo. We had 2 of our other dogs tear their CCL and didn't have insurance. He now has cancer and this policy has been a life saver to help us afford his care. My only complaint is the automatic responses when there is an issue with the claims, its generic and doesn't give correct info for what is needed. I kept getting emails saying it wasn't legible when in fact the totals didn't add up. Would be nice to get correct info.
Insurer: Embrace
By: Susan RC
Read the one star reviews
Read the one star reviews as you will see the same pattern. They are all based on the same reasons and rationales. There is nothing covered, there is always a loophole or an excuse to deny coverage. I have cancelled my policy.
Insurer: Fetch Canada
By: Unhappy client