218,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wonderful team!!
Wonderful team!! Patience, courtesy, and genuine dedication to their clients!!
Insurer: Sonnet
By: Leah Proulx
It was an easy process to submit invoice
It was an easy process to submit invoice
Insurer: Embrace
By: Rich
ASPCA
I can not say much about this company yet due to me just starting with it. But so far it has been going well. I had to call them to ask about apart of my policy and they quickly answered the phone call and gave me an answer that I understood.
Insurer: ASPCA
By: Mahogane Godfrey
Embrace is an excellent pet insurance…
Embrace is an excellent pet insurance company. Superior customer service!
Insurer: Embrace
By: Steve C
Poor Billing Practices, Worse Customer Service
Update: Nationwide contacted me and fixed the issue. Kudos to their management team. I had pet insurance policies cancelled due to Nationwide's own poor billing practices and customer service. When I had a card number change result in a declined payment, I updated my payment information. Nationwide did not process the payment on the new card. I received a notice of cancellation; and e-mailed a request that all three pets be made current with the previously updated information. Nationwide only processed the payment for ONE cat, leaving the other two cancelled. When I called, they said there was nothing to be done and they had advised me that I needed to call for the other two when I submitted the email. No response to my e-mail to customer service was sent. It was not in my e-mail inbox OR Nationwide's own online document center. The phone representative just kept repeating that they had sent that reply. I do not like being lied to and will not do business with companies that lie.
Insurer: Nationwide
By: Alex Evans
Very informative and extremely kind and…
Very informative and extremely kind and helpful. Answered all my questions and gave me better insight to benefits of pet insurance as my first needing it.
Insurer: ASPCA
By: Alan Main
Easy of online management of policy
Easy online management of policy. Quick turnaround time when I contacted the company by email due to a payment issues.
Insurer: Sonnet
By: Rowena Kontaratos
Very nice and helpful
Very nice and helpful. So many customer service people make you feel like a burden but not this one. Pleasant experience that gave me the info I needed!
Insurer: Fetch
By: Amanda Fennell
Not difficult to file.
Well, I was concerned about the apparent difficulty of submitting a claim. When I actually tried to file a claim, I discovered it was surprisingly easy.
Insurer: Embrace
By: Morris Mc Kee