224,745+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Super fast reimbursement
Super fast reimbursement. Easy to navigate website!
Insurer: Pumpkin
By: Dog mom
No one will contact me back
No one will contact me back
Insurer: Prudent Pet
By: Dawn Jones
So happy I chose Spot!
I have no complaints at all about Spot pet insurance! I've had dogs for most of my life and this is the first time I have bought pet insurance. I'm so glad that I chose Spot and we couldn't be more pleased with their service! The claim process is simple and completed in a very timely manner.
Insurer: Spot
By: Debbie Shuttleworth
Unclear how to change coverage without calling in.
I like the insurance but it’s been very unclear on how to change the coverage without calling in and I live in Alaska so they are rarely open and I can call. I’m not allowed to use my phone at work. So it’s been frustrating.
Insurer: MetLife
By: Shane V
Easy to fax documents in!
I fax my claim information in and it starts getting processed right away! The turn around time is quick too.
Insurer: MetLife
By: Dr Debra L Blight
It was easy to enroll and the plan…
It was easy to enroll and the plan option was great too.
Insurer: MetLife
By: Liz M
Pets Best always comes through!
"Our small dog is fairly healthy but has some issues with skin allergies and colitis from time to time. When that occurs, it results in a vet visit. Pets Best always comes through to help with those costs! "
Claim procedure was simple and quick
Claim procedure was simple and quick. best experience.
Insurer: Pumpkin
By: Lee Sweeton
MetLife reviewed & paid my claim as…
MetLife reviewed & paid my claim as quickly as they received it from my vet.
Insurer: MetLife
By: susan cruz
I just had a traumatic emergency…
I just had a traumatic emergency situation and lack of care options which meant traveling to vets 2 and then 4 hours from home, unfortunately ending with euthanizing my beloved cat. Even though he was 16, I found the annual limit of 10K reimbursement very affordable at only $75 per month with a discount for having two older kitties (the other one is 17!). My only complaint is that the website is not user friendly and you tend to get little information on any page and unclear tabs. Don't feel you need to dumb it down, SPOT, we can handle more than 2 items on a page. Also, sometimes the "We need this document within three days" messages are stressful when you are going through things with your pet. My practices have not been uploading their documentation, so perhaps another or a different way of communicating with them to encourage them to upload the documents would be better to get them on board. Maybe the email to them goes to spam? Use the client's or patient's first name or something in the subject. Overall, though, I have been very happy to see those direct deposits hit my bank account with the reimbursements! It's a great tool when paired with Cherry or Care Credit so you can pay for things in the moment and then pay it down massively after receiving your payment, with only the deductible and the non-covered percent to pay on your own within the time period, in my case 6 months interest-free. I recommended SPOT to my family over a recent family birthday. It was a big comfort to me as I faced this huge loss and steep vet bills.
Insurer: Spot
By: Susan