217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not Impressed with First Experience!
This is my first time making a claim. First, it kept telling me to add my "receipt of payment" method. I tried FOUR times to enter the routing number and the checking account numbers & received an error message each time. The error message contained an 800#, but it was visible for such a short time that I never caught it. So, I called both of the customer service numbers - ha, too bad, nobody was available to assist. Call back when they're open. This is the time that is convenient for me!! Last evening, my dog ingested raw scallops (fish); I was concerned the fish may be toxic, so I contacted an emergency vet clinic, which directed me to the Animal Poison Control Center. Your "Diagnosis Ladder" had no listing for APCC, so I wrote the info in the box below that area. Then I read where my claim may be delayed because there is no diagnosis. Well, I tried! Geez, the site didn't accept my attempts to enter my checking info, so it'll probably be delayed anyway. So far.....not impressed!
Insurer: Embrace
By: Peggy Rickard
Joshua
Joshua, Was a big help with me getting pet insurance for TinyTim. He answered all of my questions with no problems and told me about the app and explained everything that I would need to know. Joshua is a wonderful person to talk to about the pet insurance and about my coverage that I have .😃 I am a very happy customer as of now. Thank you so very much Joshua. Sincerely Marie Muse
Insurer: Fetch
By: Marie Muse
terrible company ever.
terrible company ever. first contact after claim was 7days later. they do not response email, never get phone call. customer service team always said 'i will leave note to your adjuster' and never call me back. don't deal with this company.
Insurer: Sonnet
By: Dave kim
Submitting the claim was simple and the…
Submitting the claim was simple and the processing was fast. Thank you!
Insurer: Spot
By: BT
Everything was handled quickly and…
Everything was handled quickly and easily!
Insurer: Embrace
By: Customer
The team at Embrace is always helpful
The team at Embrace is always helpful. Claims are processed quickly and hassle-free. Appreciate their attention and help very much!
Insurer: Embrace
By: Kimberlee Bell Young
Professional Organization
The company covers more for a reasonable cost. They call if description is unclear. Everyone we have spoke to is very professional and helpful. A well organized company.
Insurer: Embrace
By: chief michael weaver
Way too $$ for the payout
At our renewal, our rates DOUBLED- NO claims or pre-existing conditions. Shop around- there are better alternatives than Embrace.
Insurer: Embrace
By: Chelsey H
Easy to submit a claim!
This is the first time we’ve ever used pet insurance and so far it’s been an easy process. So glad we finally signed up!
Insurer: Embrace
By: D. Levy