217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,806 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,818 reviews
11,114 reviews
5,454 reviews
55,032 reviews
14,902 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy quotes, difficult follow-up, great resolution
The online quote from Sonnet has the potential to save me more, about 50% of my current insurer’s premium cost. The online survey questionnaire was fairly generic but didn't address specific questions I had about coverage. The email function for asking questions did not work and the chatbot was pretty much useless. I had to search the entire website for a contact phone number to ask my questions. Frustrated but undeterred I had to call the only number I could find on the website, the claims number - which turned out to be their general phone number with its own menu of call options. When I finally did get an agent, she was professional, pleasant and very helpful. Her attitude, willingness to help and disposition is what sealed the deal for me. While the premium may be attractive, the true test of an insurer is the client service and response when a claim is filed. The jury is still out.
Insurer: Sonnet
By: John
Omg what Amazing customer service!
Omg, Samantha was amazing. Courteous, informative, She had a smile,in her voice. I wish Ingotmthis type of customer service everywhere because the world sure would be a better place. Please give Samantha a raise, she’s an asset to your company. Thank you!
Insurer: Fetch
By: Christine Bond
Pets Best reimbursed for Wellness…
Pets Best reimbursed for Wellness vaccines and applied fees for eye infection to Aries' deductible. Filing a claim is relatively simple on line.
Insurer: Pets Best
By: Paula
So easy to manage and manuever.
So easy to manage and manuever.
Insurer: Embrace
By: Sonja
We are extremely disappointed with…
We are extremely disappointed with Embrace’s handling of our claim and will not be recommending this company to anyone. After taking our dog to the vet for an injury to his throat, he was referred for urgent treatment at the ER, which required major draining. Despite this, our claim was denied twice, with Embrace citing a "prior condition." This was not a pre-existing issue, but a new injury that required immediate and critical care. As long-time Geico customers, we expected much better service. The way this claim has been handled has left us frustrated and disillusioned with both Embrace and Geico.
Insurer: Embrace
By: Jerrilynn Sampugnaro
Easy to file
Easy to file, pleased with our coverage and choices.
Insurer: Figo
By: Kent
Buddy’s pet Insurance.
This was the first time we have had pet insurance. Our experience was exceptional with our German Shepherd Buddy. We had professional, quick claim response. We lost our dog about three weeks ago and have had such kind compassionate care from the Embrace team. If we should need pet insurance in the future, Embrace will be our choice.
Insurer: Embrace
By: Paula Marshall
healthy choice for your pet
Dear London, All I can say is WOW! Your team is incredible. Not only have you provided her with excellent coverage, but the care you've shown in following up on her prognosis is truly appreciated. She is doing much better now, and I'm so grateful. She’s an amazing girl, and I want her to live a long, happy life. I've already recommended your services to another dog owner and a cat owner, and I know that the dog owner has signed up. I’ll continue to recommend your company whenever I can. Best wishes, Kathy D/ aka Penny's mom
Insurer: Healthy Paws
By: Kathy Derangi
Amanda helped resolve a difficult situation
Amanda helped resolve a complicated situation with our pets as my wife and I divorce. She answered my questions and kept the mood light. I commend her customer service.
Insurer: Fetch
By: John Schwechel