224,823+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,823 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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very satisfied
very satisfied. We have utilized Embrace for years. It can seem expensive - that is until you have an opportunity to make a claim and then appreciate their help. Making claims is very straightforward and their response time is reasonable. No claim we have made has been rejected. We have run up against the annual benefit limit, but that is per policy.
Insurer: Embrace
By: Richard McDaniel
I’m very happy with Spot Insurance
I’m very happy with Spot Insurance the ease with which I can negotiate the app and place a claim for my dogs
Insurer: Spot
By: JustAnswerloyis Customer
Ashley is very professional
Ashley is very professional, knowledgeable, friendly, caring and attentive.
Insurer: Prudent Pet
By: mommygmail.com
Excellent customer service.
The customer service tep wasSO helpful and friendly, and communicated a love for pets and a desire to help.
Insurer: Nationwide
By: Judy Nolen
"Preexisting condition"
I adopted my latest shelter dog in August 2024, needless to say she was a mess and the vet noted she would benefit for some anti-anxiety meds as needed to settle her, due to her trauma of long distance transport (24 hours in a crate). This was in September 2024 After some behavior training that was working along with the first "short term" antianxiety, the vet advised switching her to long term therapy, this was October, same month that I applied for insurance which occured AFTER the insurance kicked in. Now because she had the short-term therapy as needed (the firs med is only given as needed) first, to get her settled in, the long-term therapy is now considered a "preexisting" condition. Wow, Nationwide, seems a bit slight of hand to me and quite frankly, considering it is 10.00 a month that you will not reimburse, tells me all I need to know about how much you "care". I will be dropping you ASAP. Apparently Nation wide is NOT on your side.
Insurer: Nationwide
By: SWD
New Policies
I bought two policies from Rebecca today. She was completely knowledgeable, efficient, and quite pleasant to deal with. A 5 star effort.
Insurer: Prudent Pet
By: Douglas Gibble
My contact
My contact, Rebecca was the best; very knowledgeable and efficient while being entirely pleasant to deal with. A 5 star effort.
Insurer: Prudent Pet
By: Douglas Gibble
Simple and affordable
Fast, easy and affordable pet insurance for my guinea pig. Definitely a nice experience.
Insurer: Nationwide
By: Joel Vargas
Great Insurance
We have had a good experience with Healthy Paws. While the rates have continued to increase, I am not sure that isn't the case with all pet insurance. They have paid all claims very timely, usually within 2-3 days of submission. There have been no issues with getting claims submitted or getting them paid.
Insurer: Healthy Paws
By: Russ Myers
Claim approval getting better
In the beginning it took way too long to process claims meaning weeks and no response. However, the last two claims I submitted were reviewed and approved in 3-4 days. Quick and concise I just turned in the notes for the first claim as there were none and they processed it.
Insurer: MetLife
By: Stacie