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Benefits don't account for increased costs
I had always been happy with my Nationwide Pet Insurance and recommended them to everyone, until now. Insurance saved me quite a bit of money in the past with both my dogs, however, they don't save you nearly as much as they used to, and I'm not sure the cost of the policy is worth the amount they reimburse for. I'm sure everyone has noticed a significant increase in veterinary expenses; diagnostics like X-rays, ultrasounds, and medications have gone up in price substantially in the last five years, as well as the cost of insurance, yet the coverage the insurance provides is the same as it was back in 2018 when I first got my pets insurance policy. My insurance has gone up $100.00 per month in the last two years, but the amount they reimburse for everything has remained the exact same amount. I find that to be a bit insane. I guess it's to be expected when it comes to insurance companies, but it's hard to justify spending over $2500 per year on pet insurance, which now only covers about half the amount of the vet bills. I'm still left paying thousands, on top of the thousands I'm paying for coverage. If my dog weren't a senior at this point, I'd be shopping for a new insurance company, but I definitely won't be referring people anymore. I would think that at least some sort of benefits increase would be warranted at this point.
Insurer: Nationwide
By: Paige
Excellent customer service
Excellent customer service. Friendly staff and fast claim responses. Christy explained every thing about my dog’s policy in a way that was easy to understand. She also was extremely sweet.
Insurer: Nationwide
By: Mariella Nightingale
Very smooth transaction with your…
Very smooth transaction with your company.
Insurer: MetLife
By: David Gardner
A PET INSURANCE YOU CAN RELY ON
I’ve had Fetch insurance before it was called Fetch insurance, and I’ve always been so happy to have it. Especially now that my dog is 13 and I am using it much more. I feel it is so well worth it and for just a little extra I was able to sign on and add wellness. The support you get from customer service is outstanding. I highly recommend this company.
Insurer: Fetch
By: Harriet
Amanda was very knowledgeable about the…
Amanda was very knowledgeable about the Pet Insurance products. She was kind and understanding and a delight to work with.
Insurer: Fetch
By: Lynn A Kays
Great customer service!
Great customer service!
Insurer: Nationwide
By: customer
I am so happy that I chose Fetch Pet Insurance for my puppy!
I am so happy that I chose Fetch Pet Insurance for my puppy! Claims are paid in a timely manner (with emailed updates). The Explanation of Benefits forms they supply for each claim are accurate and easy to read. Whenever I have had to call with a question, every Customer Service Representative has been awesome! Very knowledgeable, polite and patient. I wish I could give this company more than 5 stars!
Insurer: Fetch
By: Karen Wade
Quick response on claims
Quick response on claims. Never a hassle.
Insurer: Spot
By: Sharon Leach
Outstanding company and service
Outstanding company. My dog developed cancer and I submitted at least 10 claims over the last 5 months and they were all handled promptly and the process could not have been easier. I highly recommend Embrace and will use them on future pets/
Insurer: Embrace
By: Bicar