217,070+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They denied all of my claims for absurd…
They denied all of my claims for absurd reason. Fraud company! If I could zero stars, I would.
Insurer: Embrace
By: Katie Roncace
Greedy company increases premiums by 80%
I was with HealthyPaws for 12 years. I canceled my policy when they jacked up my premium from $50 a month to $90 a month and refused to work with me on price. STEER CLEAR. They were a decent company 12 years ago but they are greedy and not at all customer-oriented now.
Insurer: Healthy Paws
By: Stacy Hartman
HIGHLY recommend!
My experience started 5+ years ago with Embrace and they have been AH-MAZING. I highly recommend them. Reasonable pricing and very fast payment. I'm really grateful for an honest insurance company with such fantastic service.
Insurer: Embrace
By: Kim Campanelli
Great insurance for when you need it the most
I've never had any issues with the claims I've submitted or with coverage. Claim processing times are very quick. Will keep being their client!
Insurer: ASPCA
By: D. Rivera
Great Customer Service
I have always given Enbrace five stars. Maybe it was volume related, but the time of reimbursement was a bit longer then usual, even after I went to the Vet to get the added info that was required,
Insurer: Embrace
By: Alan Such
On the fence with Embrace
On the fence. My baby takes allergy medicine because he gets itchy. Embrace predetermined this as a pre- existing condition . Which means they will not cover his medication, whatever I knew that going in. However he came down with a double ear infection last week and they would not cover because they attributed it to his dermatitis. Ridiculous my vet said it was bacteria in his ears has nothing to do with his allergies. For the premiums I pay, this is blatant looking for excuses not to pay. I’m going to be looking at other insurance companies to see if I want to stay with embrace. The stretch between dermatitis and ear infections is just ridiculous.
Insurer: Embrace
By: Lori McBrayer
Great Service
I have used Pets Best for seven years and have always had great service, ease of claim and prompt payments. Highly recommend!
We're very happy with Embrace!
We're very happy with Embrace!
Insurer: Embrace
By: Victoria Lynn Berdnik-Atkinson
This company will find incredible excuses in order to avoid paying a claim
Worst customer service ever!!!
Insurer: Pets Best
By: Eli
Great pet insurance
Last year my cat, Joey, needed an ACL repair. Major surgery, rarely in cats! MetLife covered the surgery expenses at the best, most highly recommended surgeon in the area. They also covered all his recommended treatments, including laser and physical therapy, and follow-up. No questions asked, as long as the surgeon felt it was necessary. The customer service was excellent. Yes, it wasn’t the least expensive, but the coverage was excellent! Joey is fully recovered and back to playing!
Insurer: MetLife
By: Joanne