222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terica was terrific
Terica was terrific. Pleasant and understanding of our recent loss, she seemlessly guided us through the registration process for Mookie and Annabelle… customers for life !!
Insurer: Nationwide
By: Roger and Rita Ockrim
Quick service and great experience
Quick service and great experience
Insurer: Fetch
By: Samantha Lynn
I am trying to cancel the policy for…
I am trying to cancel the policy for more than a week already, it took me few hours to speak with someone, then this person told me he is not authorized to process the not renewal request. I waited for another person to call me back, explained him once again that I don’t want to renew, sent him signed by all named insured form, in two days sent a follow up - received nothing. And after few more days they are trying to withdraw the money for the policy renewal from my account!
Insurer: Sonnet
By: Anastasia Kostenko
Communication and Rising Costs
This company has become harder and harder to contact. When you do reach an agent, they are very nice and helpful. Over time, the rates have continued to increase.
Insurer: Embrace
By: Kristi Cameron
Great Customer Service
We had an excellent conversation with representative regarding pet insurance for our dog.
Insurer: Pumpkin
By: customer
HORRIFIC
HORRIFIC. I have been a customer since the petplan days (which was acquired by Fetch by Dodo and now is Fetch). My insurance has just DOUBLED. Went from $80 to $170 OVERNIGHT. NO explanation other than a new underwriter. THIS IS ABSOLUTELY outrageous, ZERO response from Fetch customer service, no explanation.
Insurer: Fetch
By: Emily Gross
Claims were processed promptly and I am…
Claims were processed promptly and I am happy with the result.
Insurer: Fetch
By: Robyn Beagle
Great job you are the best
Great job you are the best
Insurer: Fetch
By: Chris Incorvaia
Thank you so much for handling my…
Thank you so much for handling my claim. Our vet visit was for emergency purposes and I am so relieved that you worked with us financially.
Insurer: Fetch
By: Alison