216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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service was what I expected
service was what I expected
Insurer: Embrace
By: Mark Parish
Took so much time and in a year I got a…
Took so much time and in a year I got a refund of almost nothing Pennie’s I am seriously considering cancel my subscription
Insurer: Pets Best
By: luis noguera
Curtious Customer service
Curtious Customer service Very helpful
Insurer: Sonnet
By: William
Great Customer Support
Every interaction I had with the Embrace customer service team was memorable. Each person was able to answer my questions and give me comfort since my dog was diagnosed with cancer. Each person was very patient and made it very easy to understand the benefits I had in my policy. The claims process is fairly easy (through the app) and most of the claims I submitted were approved in a few days.
Insurer: Embrace
By: Morgan Monroe
Fast
Fast, response. Friendly communication.
Insurer: Fetch
By: Susan Dallam
Customers Service Call
The customer service representative was very help with answering my question when I called. I am so glad, I decided to purchase the pet insurance for my grand-dog.
Insurer: Embrace
By: Kenneth Pritchett
Dissatisfied and they kept $ after cancellation dog insurance for my…
I purchased dog insurance for my service dog when I got him last April 2024. I also set up direct monthly payments to ASPCA to cover the premiums. As of last month, I received a letter stating that ASPCA canceled my coverage because I had not paid since August 2024. The fact of the matter is that payments set up from my personal account continued to be paid up until the cancellation letter came. I deleted that payment setup and I was furious. I have contacted ASPCA in writing and asked for reimbursement of that accumulated sum of premium payments from the cancellation date they stated and also requested all of my out of pocket and expenses I had to pay because the insurance didn’t cover these expenses sufficiently. What a racket. Vets these days offer much better payment options and those options are far and above much cheaper than ASPCA’s coverage and reimbursement. My suggestion is to stick with saving the animals, instead of pillaging from and with your inadequate and expensive pet insurance. It appears to me that ASPCA is about the bottom line rather than the safety and security of animals they claim to wholeheartedly support. This is my 2nd attempt at spreading the truth. I would have never thought ASPCA would go down this path of corporate corruption.
Insurer: ASPCA
By: Heidi Mohrlang
The amount of the repayment for our dog…
The amount of the repayment for our dog spay surgery was about 15 % of the cost! This insurance is not worth the cost!
Insurer: Fetch Canada
By: Patricia & Chris
Carmen was wonderful
Carmen was wonderful. Above and beyond with her explanations and service.
Insurer: Prudent Pet
By: chalemsn.com
Jade’s nares surgery
The claims process was smooth and the money was direct deposited into my back account.
Insurer: Embrace
By: Laura Shaver