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Pet parents across the U.S. and Canada have left over 216,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best response time ever for a claim…
Best response time ever for the claim for my dogs vet visit! And it was resolved over the weekend! Very pleased with this company!
Insurer: Embrace
By: Jacqueline Schwartz
Embrace made it affordable.
I have had animals all of my life. Never took out Insurance on them. With Chloe I did. Thanks to my daughter that recommended Embrace and is a member. So glad I did, she had major surgery. Embrace made made it easy and more affordable. Customer service is excellent. Within a week and half Embrace deposit my money in my account. Will always have Embrace in my life. Thank you so much.
Insurer: Embrace
By: Laz
Redemption !! Embrace Rocks !!
Redemption !! After a long and arduous appeal process regarding coverage for my dear Stella Blue, Embrace came through in the clutch. I highly recommend Embrace Pet Insurance for all your pets' needs...they were considerate when it came to my providing them with all necessary documentation and back up information for our claim. Stella Blue suffered an unexpected and traumatic injury, and we will receive the reimbursement for most of the charges...just in time for the holidays !!
Insurer: Embrace
By: David Federle
Removes services, increases pricing
My dog is now 11 years old. My insurance started at about $900/ year which I got when oliver was 3 months old. I've had 2 or 3 claims over the years which wasn't even fully covered even though I had 100percent then. They have since reduced my coverage to 90 percent, increased deductible, removed the death benefit I had and drastically increased prices. The last price increase I was told about was up to $2400/year. And this year I just noticed the increase again to $3925/year. I wish I would have noticed it 6 months ago as the last 2 payments went unnoticed as I wasn't looking at my credit card statement close enough. $4000 per year is rediculous. I guess that's how they get you to cancel when your dog is older.
Insurer: Fetch Canada
By: Paul Raymond
Insurance is usually an afterthought…
Insurance is usually an afterthought and opens the door for a painful process with things you don't perfectly understand. Embrace keeps is simple and gives you many options that show how it impacts your costs and coverages. We've had Embrace for over 4 years and have had to file claims here and there, they've condensed it to a simple process and over communicate. Will definitely keep using them for the foreseeable future.
Insurer: Embrace
By: Josh Tinaglia
Policy is not as transparent as I hoped…
Policy is not as transparent as I hoped it would be, because after being a policy holder for over a year I ask about upgrading my Wellinses potion and the agent could not give me a straight answer, because when I asked about the upgrade he said it would cost me an extra $200 before my current policy was due for renewing in 2 months, but if I wait two months it would be about $50. That seem to be Horribly HIGH for just two months and especially if my dog had no more Vet visit. So I been thinking about shopping around, but I might still stay and just wait the 2 months Loyalty so current policy holders don't mean anything!!
Insurer: Embrace
By: John Franklin
first claim and end result fantastic
first claim and end result fantastic. Customer service outstanding, as I was able to talk to a real person promptly who was courteous and knowledgable. I thought claim was a little slow, but turns out it was due to problem getting Archie's medical records from both our vet and the vet he saw before we adopted him. I am totally satisfied and very happy we have Embrace
Insurer: Embrace
By: Patrick Meyer
Buyers Beware - save your money and self insure instead
Terrible experience - they doubled our monthly premium after one year and automatically denied every claim based on a pre-existing condition even when there is clearly no connection between the two (even after our vet wrote an appeal letter). Their claims adjusters have little medical knowledge and it became clear after a while that their MO is to deny every claim regardless so you have to spend all your time and energy to appeal. You're better off self insuring than give your money to this company.
Insurer: Embrace
By: Jiasong Yuen
To have a company do what you did and…
To have a company do what you did and in a timely manner is unusual to say the least, especially for an animal.
Insurer: Embrace
By: David Alsip
I had a life saving emergency for our…
I had a life saving emergency for our dog . I summited a claim and with in 2 days ot was paid and in my account . I did not have to hassle at all. We still have our cat who is on Embrace Insurance . I do recommend Embrace
Insurer: Embrace
By: Deanna Bain