216,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible policy don't be fooled as…
Terrible policy don't be fooled as other reviews have mentioned. I thought it would be the best pet insurance co because they are connected to USAA. They are not! I have only had my policy one year NO CLAIMS. They raided my monthly payment from $72 to $135. NOT ACCEPTABLE. I could have gone with a different company but I didn't because of the USAA connection. Not sure what to do now that my pet is another year older. Totally deceived .
Insurer: Embrace
By: Traci LoGiudice
Lifesaving surgery for my dog
My dog, Maya, needed lifesaving surgery to remove an intestinal mass. I submitted claims to Embrace, and they acted on them very quickly and compassionately. The last thing you need when your pet is in critical condition is to worry about whether or not your insurance company will cover the claim. The response from Embrace was swift and eased my mind.
Insurer: Embrace
By: MARY FALCONER
It is so easy to submit a claim
It is so easy to submit a claim. They promptly review the claim and respond. I have had this insurance for both of my dogs and I have been extremely happy.
Insurer: Embrace
By: Victoria Silva
I'm not happy less then year I been ask…
I'm not happy less then year I been ask them to change my pay period at the end of the month because that when i get pay.they told me they can do that so they say they take my money out 28 every month i say ok .if i didn't check my my bank account realized they took out my money on the 25 nov 2024 i wasn't very happy it seem there are taken advantage of me so i cancel my policy and i went searching for another pet insurance found one that understands me and my money this company allows to my money on the day i get pay that is end of the month and im so happy with this new pet insurance company they listen to my concerns and my money.
Insurer: Embrace
By: A Lopez
Pets Best processed my request within 2…
Pets Best processed my request within 2 weeks of my submission Perfect in time for the holidays
Insurer: Pets Best
By: Anne Marie Powers
They denied all of my claims for absurd…
They denied all of my claims for absurd reason. Fraud company! If I could zero stars, I would.
Insurer: Embrace
By: Katie Roncace
Greedy company increases premiums by 80%
I was with HealthyPaws for 12 years. I canceled my policy when they jacked up my premium from $50 a month to $90 a month and refused to work with me on price. STEER CLEAR. They were a decent company 12 years ago but they are greedy and not at all customer-oriented now.
Insurer: Healthy Paws
By: Stacy Hartman
HIGHLY recommend!
My experience started 5+ years ago with Embrace and they have been AH-MAZING. I highly recommend them. Reasonable pricing and very fast payment. I'm really grateful for an honest insurance company with such fantastic service.
Insurer: Embrace
By: Kim Campanelli
Great insurance for when you need it the most
I've never had any issues with the claims I've submitted or with coverage. Claim processing times are very quick. Will keep being their client!
Insurer: ASPCA
By: D. Rivera
Great Customer Service
I have always given Enbrace five stars. Maybe it was volume related, but the time of reimbursement was a bit longer then usual, even after I went to the Vet to get the added info that was required,
Insurer: Embrace
By: Alan Such