216,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace has great service
Embrace has great service. Fast and very helpful. It’s very impressive every time.
Insurer: Embrace
By: Peg Neuhauser
I submitted my claim over a month ago
I submitted my claim o er a month ago. You emailed me that you would get my pet's SOAP from my pet's primary care vet. For unknown reason that failed. My claim was placed on hold. I then got the SOAP and uploaded and emailed it to you within 10 minutes. Two Weeks later myclaim is still shown as on hold. Please process my claim. Please communicate with me.
Insurer: Embrace
By: henry laessig
Alicia is great…
Alicia provided great customer service answering all of my questions thoroughly and with compassion too. Thank you Alicia🌹
Insurer: Fetch
By: Shaiya
Good customer service and answered…
Good customer service and answered questions as I need it.
Insurer: Embrace
By: Jason
If I could give negative stars I would
If I could give negative stars I would. I had numerous calls with my salesperson, with assurances that every service I anticipated would be covered. He sent me cute pics of his adopted pup blah blah. We submitted at least 20 claims every one of them was denied. Vaccines, spaying, routine check ups. I reached out to him by email and calls and never got a reply. I made a separate call to cancel the policy and just discovered it was never canceled!!!! CRIMINALS. What a scam!!!!
Insurer: Embrace
By: cynthia fraley
Emergency surgery experience
I have had Healthy Paws now for 9 years and they have always given us great service. This time my dog had emergency surgery and the bill was about $8000 in total. I submitted my claim to Healthy Paws and in less than 2 weeks my claim was approved and I received my check. If I had direct deposit set up with them it would have been even faster! I highly recommend Healthy Paws to anybody needing pet insurance.
Insurer: Healthy Paws
By: Daniel Rutherford
Painless claim process
This is my first claim and thus far the process went well!
Insurer: Embrace
By: Karrema
Embrace was quick and efficient dealing…
Embrace was quick and efficient dealing with the claims.
Insurer: Embrace
By: Gabrielle McClarty-Roberts
Super easy to file a claim and fast…
Super easy to file a claim and fast response on claim.
Insurer: Pets Best
By: Jim Macaulay
Yanelly is a STAR employee!
Yanelly was not only helpful, but knowledgeable and friendly as well. She solved my problem, provided me information about my USAA easy access mode, and made me feel comfrotable about processing my claim.
Insurer: Embrace
By: Diane