222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Was easy to submit wellness claim
I like the fact that claims are easy to submit. Unlike logging into my bank, the Embrace IT system works well. That’s something I appreciate.
Insurer: Embrace
By: susan s
Yaz out of the Brea Ca office was very…
Yaz out of the Brea Ca office was very helpful and processed everything in a great timely manner.
Insurer: Nationwide
By: Jaqueline & Kookie
Prudent Pet was awesome!
Prudent Pet was awesome! Our Rottweiler needed emergency surgery and was in the hospital for 4 days. I filed a claim, they had great communication every step of the way. They even contacting a Vet that was not getting back to us & got the information they needed to finish processing our claim. Within 2 weeks the claim was paid & money was direct deposited in our account. Cannot say enough about the customer service we received in such an emotional, scary time.
Insurer: Prudent Pet
By: allisonmorrisgmail.com
It was easy to sign up for the…
It was easy to sign up for the insurance.
Insurer: Nationwide
By: Tom Cottrill
Very informative and helpful agents…
Very informative and helpful agents assisting and explaining everything.
Insurer: Pumpkin
By: Marla
I signed up a week ago
I signed up a week ago, had my two cats examined the next day, and I’ve already been reimbursed in full for their exam cost. Phenomenal. I am paying for the most expensive plan with the reimbursable allowances so keep that in mind. But I was really pleasantly surprised that I was reimbursed and that it came so fast.
Insurer: Embrace
By: Jerele Dee Lovely
Profit over Pets
My 6 year old Newfoundland required surgery which cost $4000 to repair a defect in his throat; Embrace denied the claim because he was once seen for a cough; calling laryngeal paralysis a pre existing condition. Now they want to increase my premiums in May; the anniversary of the policy.
Insurer: Embrace
By: oldsarge scouts out
Thanks!
Terica Funes was very nice and helpful.
Insurer: Nationwide
By: customer
Avoid
Avoid! I've been with this company with two dogs for 7 and 8 years, dogs have been insured since about 4-6 months of age. No issues with small claims over the years, however premiums increase regularly, to the point where I had to cut back to high deductible (more emergency style coverage), verses low deductible in the past. Recently had dentals done on both dogs and the company is requesting essentially full medical records to process the claim "to see when the condition started". This seems a bit ridiculous given the dental are appropriate for age and the dogs have been insured through these fools pretty much their entire lives. I dread the idea of trying to fight these guys to get anything major covered as this has already been a huge hassle and really seems unnecessary for common age appropriate medical procedures. The kicker is their call center is somewhere in southwest Asia, I've called several times over the years and have found it near impossible to have a productive interaction. I stay with them due to preexisting medical conditions but am at the point of just cancelling because it feels like scam if they won't payout for valid claims. After the deductible it will be a few hundred dollars back to me - a big deal for me, probably not so much for them.
Insurer: Healthy Paws
By: Lindsay Burgner