154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 02, 2024

We love Pets Best

We love Pets Best, the piece of mind in knowing that if something happens to your pet they are covered is invaluable. They are very thorough and keep you in the loop the entire claims process and receiving reimbursement is super quick and easy. I will only use Pets Best for current pet and for future pets.

Insurer: Pets Best

By: Ann

December 02, 2024

Unprofessional costumer service

Today, I had some questions about my policy since they had made so many changes since I joined years ago. Lately, it seems like nothing is covered. Therefore, I started a chat. I had to ask the same question several times as I was given no answer. It was like the agent did not read the question. At the end, she was very rude and unprofessional. The cherry on top was the after email she sent me answering my question in a very passive aggressive and unprofessional way.

Insurer: Trupanion

By: A Vazquez

Verified December 02, 2024

Pays nothing

Pays nothing, just one example: insisted my elder dog's pneumonia was a preexisting condition from 3 years ago. Yes, he has had pneumonia for 3 friggin years! I cancelled, it is pointless as they will only take your money and reject every claim.

Insurer: Embrace

By: JB

December 02, 2024

Great service

If you have a pet, this is the insurance you need. My Rudy has been a sickly fellow for 2 years. I have never had a problem getting his vet bills paid. Rudy is at the vet hospital at least 3 times a year, along with vet visits. Embrace pays 90 percent after the deductible, including his heart medications.

Insurer: Embrace

By: Sharon Aiken

December 02, 2024

Embrace Keeps My Service Dog Working

When I signed up Bonnie, my Shetland Sheepdog, for Embrace Pet Insurance, I hoped I'd never need it. Sadly, Bonnie deine,veloped idiopathic canine epilepsy in July of 2024. She's my service dog, and there was no question of having her care managed by Bush Neurological in Leesburg, VA. As you might imagine, Bonnie's care has been expensive. But thanks to Embrace, she's covered for everything beyond a very reasonable annual deductible. My claims are acknowledged within minuted of submission, and payment is swift. Thanks to Embrace, we have no financial worries concerning Bonnie's care.

Insurer: Embrace

By: Nattering Springs

December 02, 2024

Amanda Mello Is Awesome!

It was a total pleasure to speak with Amanda Mello! She was friendly, polite, professional, compassionate, thorough, and explained everything in a way that it was easy to understand. I felt great working with her, and it made the process of getting an insurance policy for my new cat really joyful. Thanks Amanda!

Insurer: Fetch

By: Becky Kirsch

December 02, 2024

Amanda Mello Is Awesome!

It was a total pleasure to speak with Amanda Mello! She was friendly, polite, professional, compassionate, thorough, and explained everything in a way that it was easy to understand. I felt great working with her, and it made the process of getting an insurance policy for my new cat really joyful. Thanks Amanda!

Insurer: Fetch

By: Becky Kirsch

December 02, 2024

Amanda Mello Is Awesome!

It was a total pleasure to speak with Amanda Mello! She was friendly, polite, professional, compassionate, thorough, and explained everything in a way that it was easy to understand. I felt great working with her, and it made the process of getting an insurance policy for my new cat really joyful. Thanks Amanda!

Insurer: Fetch

By: Becky Kirsch

December 02, 2024

Amanda Mello Is Awesome!

It was a total pleasure to speak with Amanda Mello! She was friendly, polite, professional, compassionate, thorough, and explained everything in a way that it was easy to understand. I felt great working with her, and it made the process of getting an insurance policy for my new cat really joyful. Thanks Amanda!

Insurer: Fetch

By: Becky Kirsch

December 02, 2024

Amanda Mello Is Awesome!

It was a total pleasure to speak with Amanda Mello! She was friendly, polite, professional, compassionate, thorough, and explained everything in a way that it was easy to understand. I felt great working with her, and it made the process of getting an insurance policy for my new cat really joyful. Thanks Amanda!

Insurer: Fetch

By: Becky Kirsch

Compare top pet insurance providers plans.