154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 03, 2024

Healthy Paws is the only pet insurance I trust to protect my dogs!

I cannot exclaim my praise for Healthy Paws loud enough! I have been a Healthy Paws customer for years and have had zero problems. I use their direct deposit option for reimbursement and have always received the money faster than they promise. My healthy Paws policy has really paid for itself since my dog got diagnosed with cancer. They have paid every claim keeping him as healthy as possible for as long as possible and the only questions they ask is how Tyson is doing. I have had the option to get different pet health insurance through my employer but Healthy Paws has always covered any need my pets have and I would not trust any other company to protect us the way Healthy Paws has.

Insurer: Healthy Paws

By: Jason

Useful
December 03, 2024

Rude unprofessional trashy customer service.

Rude, smug, smarmy customer service. Really rotten employees. I’m looking for another pet insurance company and am going to read my Vet the riot act for promoting this unprofessional trashy company to me. Do NOT trust Trupanion and if your Vet recommends them then do NOT trust your Vet. Find a new Vet because they have no integrity if they recommend Trupanion. With employees like Shantell, I wouldn’t trust these people to walk my dog let alone provide insurance they will weasel out of paying if at all possible. Really a horrible scummy company all around. Low life trash.

Insurer: Trupanion

By: josh glazer

December 03, 2024

Excellent service

Never carried insurance for our dogs. My friend is a vet and recommended I purchase insurance thru Pets Best. Very glad I did. Excellent customer service, easy to submit claims and worth the cost. Very happy I listened to my friend.

Insurer: Pets Best

Veterinarian: Mission Pet Hospital

By: JACQUELINE

Useful
December 03, 2024

Easy to use great insurance

It is easy to file a claim and they respond quickly. The claims are paid quickly and are easy to understand. I am very satisfied with them and would highly recommend.

Insurer: Pets Best

Veterinarian: Good Ground Animal Hospital

By: Gail

Useful
December 03, 2024

Great portsl

The online portal is really easy to use. You can download forms with your details on them and submit them digitally with photos of your soap notes and receipts. Couldn’t be easier. Can take 4-6 weeks for reimbursement but everything is really streamlined on the user end.

Insurer: MetLife

Veterinarian: Center Sinai Animal Hospital

By: Sheila

Useful
December 03, 2024

East claim submission and fast payment

After emergency treatment for a dog bite, we were left with a few thousand dollars in vet bills. I submitted a claim directly through the portal by filling out a few questions and uploading the pdfs of the bills. I was able to check the status of my claim right in the portal. Once a decision was made, it was explained very clearly and the payment came through in a few days. Thank goodness we had Pets Best!

Insurer: Pets Best

By: Hunter

Useful
December 03, 2024

Very easy to submit claims through…

Very easy to submit claims through their webpage.

Insurer: Embrace

By: Lorrie Ann

Verified December 03, 2024

They do what they say

They do what they say. Very prompt and efficient on claims filed. Our dog had to be euthanized, they were very compassionate.

Insurer: Prudent Pet

By: Charles Daniel

Verified December 03, 2024

Invoice requirement is confusing

This insurance really is a great help for the most part. It takes the stress of dealing with having to take your pet in for an emergency or an urgent need. The coverage is what you need it to be because you can choose the plan that fits your pet. However, it gets hard to send claims in. The requirement of an itemized bills is basically what the provider gives and yet it is not enough to get reimbursement. I basically sent everything that was provided to me by the vet clinic and even the clinic does not know what else is needed. The good thing about this insurance is they DO respond very quickly and they reimburse quickly as well. It is not a question if this is a good insurance because it is. The process and requirement is quite confusing.

Insurer: Embrace

By: Lani

December 03, 2024

Great Insurance for Your Pet

Easy to submit claims, friendly staff and timely processing

Insurer: Embrace

By: Anthony Collazo

Compare top pet insurance providers plans.