216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Helpful Customer Service
Customer service is A+ you can call and talk with a person and get your questions answered correctly, without a lot of AI questions and get nowhere. The reason for 4* long waiter time when you call in.
Insurer: Embrace
By: Zee
This company starts off great then hits…
This company starts off great then hits you year after year with no explanation or valid reasons for rate increase. No tickets, no accidents, the auto response is generic nonsense.
Insurer: Sonnet
By: Ray Roo
Sonnet Insurance is user-friendly….
Sonnet Insurance is a very user friendly experience from getting started, creating your insurance package for what you need or require for all your insurance needs whether it be for your home or your car. They even have insurance for your pets as well. I find all to be incredible. Going back to it being user friendly, once you have made your decision, make a payment, schedule your due dates, the app is also very user friendly.
Insurer: Sonnet
By: Rachel Mendoza
Embrace is a great insurance company.
Embrace is a great insurance company.
Insurer: Embrace
By: Paula S Briggs
Helpful for the most part…
They have been helpful for the most part. The one time I was frustrated was when they randomly contacted me about a lump the doctor diagnosed as a symptom from excessive grooming and since he didn’t do any further medical testing they marked it as a preexisting condition so now he can’t get any coverage for anything related to any skin mass.
Insurer: Embrace
By: Christian Snyder
Quick claim turnaround.
Quick claim turnaround.
Insurer: Pumpkin
By: customer
They were very human and helpful.
They were very human and helpful.
Insurer: Embrace
By: PETER WILLIAMS
I was told what I needed to do and…
I was told what I needed to do and everything work out well
Insurer: Embrace
By: Jerry Goodwin
Cancelled after a few months when my…
Cancelled after a few months when my very first claim was denied because my otherwise healthy dog hadn’t needed to go to vet in a specific time period before the claim so they thought this could be pre-existing. It was a dog bite. Seriously. Can’t make this stuff up. Edited to add after seeing reaponse: I was told that none of the claim was covered. I knew the ear infection wouldn’t be.
Insurer: Embrace
By: Amy Lamb
Easy peasy
This was so easy, especially for a technical challenge person!
Insurer: Embrace
By: Mayra Dominguez