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Poor cutomer service
Poor cutomer service. I have been waiting over 30 days for a pre-approval before dental work under their "every tooth covered" policy. In trying to get an update I only receive automated or scripted replies with no real information. They cover my pet's medication no problem but even if they end up covering her dental I cannot recommend them based on the support I have received relating to the claim.
Insurer: Fetch
By: Sam B